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Magicjack Plus VoIP
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From magicJack
This report was last updated 1/20/2019.
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Report Info:
Note: While Amazon.com claims 465 Ratings, we counted 376 Reviews available on their site.
Note: We only analyze "reviews" and ignore one-tap "ratings".
Note: We only analyze "reviews" and ignore one-tap "ratings".
Report Card
Pass Overall Grade
FAIL Deleted Reviews
FAIL Unverified Purchases
FAIL Suspicious Reviewers
WARN Brand Repeats
WARN Reviewer Participation
PASS Rating Trend
PASS Word Count Comparison
PASS Phrase Repetition
PASS Overlapping Review History
PASS Reviewer Ease
PASS Incentivized Reviews
Most Trusted Reviews
The idea is excellent, the voice quality is terrible, very ... [Go to full review]
Oct 29, 2017
100%
TRUST
TRUST
- Verified Purchaser
- Take-Back Reviewer (1 deleted Review; avg. rating: 3.0)
- Overlapping Review History: reviewed 1 of 9 top products
- Easy Grader (avg. rating: 4.4)
Least Trusted Reviews
My rating is in reference to Magicjack Product itself and ... [Go to full review]
Jan 17, 2017
0%
TRUST
TRUST
- Unverified Purchaser
- Never-Verified Reviewer
- Brand Loyalist (5 of 7 reviews for this brand; avg rating: 1.0)
- Overlapping Review History: reviewed 4 of 9 top products
- Critical Reviewer (avg. rating: 1.0)
Analysis Details
Fail Deleted Reviews
We discovered a total of 102 deleted Reviews for this product, with an average rating of 3.1. Even though deleted reviews don't affect the average rating, the fact that action was taken to delete reviews raises some red flags about the integrity of the reviews for the product as whole.
There are a few limitations to keep in mind regarding the Deleted Reviews test:
- We don't have a magic ability to collect every single deleted review; we can only identify reviews as deleted if we collect them on one date and then notice they are no longer visible on a subsequent date.
- We have no information on reviews that were never published in the first place.
- We also don't know why these reviews were removed. It could be action from the platform, personal decision by the review author, part of an entire account closure, even some data error on our part, etc.
Fail Unverified Purchases
53 of the 376 total reviews for this product are unverified purchases. The unverified purchasers have rated this product an average of 2.3 while the verified purchasers have rated this product an average of 4.0. Based on our statistical modeling, the discrepancy in average rating between these two groups is significant enough to believe that the difference is not due to random chance, and may indicate that there are unnatural reviews.
Unverified purchases may be the result of Kindle Unlimited readers, buyers who didn't pay full price, or reviewers who did not purchase the product at Amazon. Read more about our Unverified Purchases test.
Fail Suspicious Reviewers
One-Hit Wonders
42 of the 376 reviewers have only reviewed this product. While this is more One-Hit Wonders than we'd expect to see, it does not appear to have a significant impact on the overall rating.
Never-Verified Reviewers
9 of the 376 reviewers have never written a verified purchase review. The Never-Verified Reviewers have rated this product an average of 1.6 while the reviewers who have written at least one verified purchase review rated this product an average of 3.8. Based on our statistical modeling, the discrepancy in average rating between these two groups is significant enough to believe that the difference is not due to random chance, and may indicate that there are unnatural reviews.
Take-Back Reviewers
52 of the 376 reviewers have had at least one of their past reviews for another product deleted. The Take-Back Reviewers have rated this product an average of 4.2 while the reviewers who don't have any deleted reviews in their history have rated this product an average of 3.7. Based on our statistical modeling, the discrepancy in average rating between these two groups is significant enough to believe that the difference is not due to random chance, and may indicate that there are unnatural reviews.
Warn Brand Repeats
Brand Loyalists
8 of the 376 reviewers have reviewed multiple products but half or more of their reviews are for this brand. While this is more Brand Loyalists than we'd expect to see, it does not appear to have a significant impact on the overall rating.
Warn Reviewer Participation
-
- 32%
- From reviewers with an overrepresented participation
We see the following 1 participation group with a statistically significant greater concentration than what we'd expect to see:In total, we found that 120 reviewers (or 32%) are within an overrepresented participation group. While this is more reviews from overrepresented participation groups than we'd expect to see, these reviews do not appear to have a significant impact on the overall rating.
Pass Rating Trend
-
- 3%
- Created over 3 days
We counted 376 reviews for this product over the span of 1,671 days, an average of 0.2 reviews per day. If these reviews were created randomly, there would be a 99.9% chance that we would see 3 or fewer reviews on any given day.
However, we see the following 3 days exceeding this threshold:In total, we found that 12 reviews were created on just 3 days. This is within an acceptable range and it does not appear to be significantly affecting the overall rating for this product.
Pass Word Count Comparison
-
- 0%
- Have an overrepresented word count
We didn't find any review word count groups that had a statistically significant greater concentration than what we'd expect to see in this category.
Read more about our Word Count Comparison test.
Read more about our Word Count Comparison test.
Pass Phrase Repetition
Reviews that contain one of these phrases are NOT necessarily devalued; read more about how this test works here.
Common Phrases in Reviews:
4 reviews
(2.8/5)
(2.8/5)
5 reviews
(2.4/5)
(2.4/5)
5 reviews
(1.0/5)
(1.0/5)
Common Phrases in Titles:
17 reviews
(3.7/5)
(3.7/5)
5 of the 376 total reviews for this product use substantial repetitive phrases between them. This is within an acceptable range and it does not appear to be significantly affecting the overall rating for this product.
Pass Overlapping Review History
Reviewers of this product have ALSO reviewed the following products:
5% also reviewed:
magicJack GO Digital Phone Service, Includes... by magicJack
3% also reviewed:
MagicJack Plus + Free 6 Months Subscription to... by magicJack
2% also reviewed:
ARRIS SURFboard SB6141 8x4 DOCSIS 3.0 Cable... by ARRIS
2% also reviewed:
magicJack: PC to Phone Jack by magicJack
2% also reviewed:
magicJack Plus by magicJack
2% also reviewed:
Amazon Fire TV - 1st Generation by Amazon
2% also reviewed:
Amazon Prime Video by Amazon.com
2% also reviewed:
VTech CS6124 DECT 6.0 Cordless 2K DCI 1080p Phone... by VTech
52 of the 376 reviewers have substantial overlapping product review history. This is within an acceptable range and it does not appear to be significantly affecting the overall rating for this product.
Pass Reviewer Ease
The ease score is the average rating for all reviews that a given reviewer submits. The average ease score for reviewers of this product is 4, while the average ease score for reviewers in this category is 4.2.
4.0 Product's Average Ease Score
4.2 Category's Average Ease Score
Read more about our Reviewer Ease test.
Pass Incentivized Reviews
On Oct 3, 2016, Amazon prohibited incentivized reviews, however we still test for them since there are still millions in our dataset.
-
- 0%
- Admitted to receiving an incentive
We didn't detect any reviews that used language indicating they were incentivized.
Read more about our Incentivized Reviews test. Check out our study showing that Incentivized Reviewers are much more likely to leave a positive review.
Read more about our Incentivized Reviews test. Check out our study showing that Incentivized Reviewers are much more likely to leave a positive review.