Durgol Swiss Espresso, Descaler and Decalcifier for All Brands of Espresso Machines and Coffee...
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From Durgol
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Note: We only analyze "reviews" and ignore one-tap "ratings".
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Most Trusted Reviews
TRUST
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Verified Purchaser
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Overrepresented word count (3 words)
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Take-Back Reviewer (15 deleted Reviews; avg. rating: 4.2)
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Easy Grader (avg. rating: 4.3)
Least Trusted Reviews
TRUST
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Verified Purchaser
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Overrepresented word count (15 words)
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Take-Back Reviewer (1 deleted Review; avg. rating: 5.0)
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Overrepresented Participation (posted 16 Reviews)
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Critical Reviewer (avg. rating: 4.0)
Analysis Details

We discovered a total of 1 deleted Review for this product, with an average rating of 5. Even though deleted reviews don't affect the average rating, the fact that action was taken to delete reviews raises some red flags about the integrity of the reviews for the product as whole.
There are a few limitations to keep in mind regarding the Deleted Reviews test:
- We don't have a magic ability to collect every single deleted review; we can only identify reviews as deleted if we collect them on one date and then notice they are no longer visible on a subsequent date.
- We have no information on reviews that were never published in the first place.
- We also don't know why these reviews were removed. It could be action from the platform, personal decision by the review author, part of an entire account closure, even some data error on our part, etc.

Take-Back Reviewers
44 of the 99 reviewers have had at least one of their past reviews for another product deleted. While this is more Take-Back Reviewers than we'd expect to see, the discrepancy in ratings between the Take-Back Reviewers and reviewers who don't have any deleted reviews in their history isn't significant enough to rule out the possibility of it being due to random chance.

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- 65%
- Have an overrepresented word count
In the graph above, we can see the distribution of review word counts for this product and the expected distribution for this category. We see the following 2 groups with a statistically significant greater concentration than what we'd expect to see:In total, we found that 64 reviews (or 65%) are within an overrepresented word count group. This is an excessively high number of reviews in overrepresented word count groups.

(5.0/5)
(4.7/5)
(4.8/5)
(4.7/5)
(5.0/5)
(5.0/5)
(5.0/5)
(5.0/5)
(5.0/5)
20 of the 99 total reviews for this product use substantial repetitive phrases between them. This is an excessively large percentage which may indicate unnatural reviews.

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- 45%
- From reviewers with an overrepresented participation
We see the following 2 participation groups with a statistically significant greater concentration than what we'd expect to see:In total, we found that 45 reviewers (or 45%) are within an overrepresented participation group. While this is more reviews from overrepresented participation groups than we'd expect to see, the discrepancy in ratings between reviewers in an overrepresented participation groups and all other reviewers isn’t significant enough to rule out the possibility of it being due to random chance.

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- 0%
- Created on high-volume days
Read more about our Rating Trend test.

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- 0%
- Unverified Purchases
Unverified purchases may be the result of Kindle Unlimited readers, buyers who didn't pay full price, or reviewers who did not purchase the product at Amazon. Read more about our Unverified Purchases test.

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23 of the 99 reviewers have substantial overlapping product review history. This is within an acceptable range and it does not appear to be significantly affecting the overall rating for this product.

4.4 Product's Average Ease Score
4.3 Category's Average Ease Score
Read more about our Reviewer Ease test.

Brand Repeaters
1 of the 99 reviewers have reviewed other products for this brand. This is within an acceptable range and it does not appear to be significantly affecting the overall rating for this product.

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- 0%
- Admitted to receiving an incentive
Read more about our Incentivized Reviews test. Check out our study showing that Incentivized Reviewers are much more likely to leave a positive review.