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Amazon.com > Industrial & Scientific > Professional Dental Supplies > Oral Hygiene & Preventive Care > Toothbrushes
Philips Sonicare HX6013/90 Proresults Brush Head, Standard, 3 Count
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From Philips Sonicare
This report was last updated 1/14/2019.
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Report Info:
Note: We only analyze "reviews" and ignore one-tap "ratings".
Report Card
Pass Overall Grade
FAIL Rating Trend
FAIL Suspicious Reviewers
FAIL Overlapping Review History
FAIL Reviewer Participation
WARN Deleted Reviews
WARN Brand Repeats
PASS Unverified Purchases
PASS Word Count Comparison
PASS Phrase Repetition
PASS Reviewer Ease
PASS Incentivized Reviews
Most Trusted Reviews
I purchased the Philips Sonicare HX6013 ProResults brush heads for ... [Go to full review]
Jun 6, 2017
100%
TRUST
TRUST
- Verified Purchaser
- Take-Back Reviewer (1 deleted Review; avg. rating: 1.0)
- Brand Repeater (2 of 47 reviews for this brand; avg rating: 4.5)
- Easy Grader (avg. rating: 4.4)
Least Trusted Reviews
Philips' brush head quality has gone downhill. These heads are ... [Go to full review]
Jul 2, 2014
0%
TRUST
TRUST
- Verified Purchaser
- Created on a high volume day
- Take-Back Reviewer (1 deleted Review; avg. rating: 1.0)
- Overrepresented Participation (posted 14 Reviews)
- Critical Reviewer (avg. rating: 4.3)
Analysis Details
Fail Rating Trend
-
- 2%
- Created over 6 days
We counted 1,108 reviews for this product over the span of 4,042 days, an average of 0.3 reviews per day. If these reviews were created randomly, there would be a 99.9% chance that we would see 3 or fewer reviews on any given day.
However, we see the following 6 days exceeding this threshold:In total, we found that 26 reviews were created on just 6 days. The reviews on these high volume days have rated this product an average of 3.2 while reviews from other days have rated this product an average of 4.0. Based on our statistical modeling, the discrepancy in average rating between these two groups is significant enough to believe that the difference is not due to random chance, and may indicate that there are unnatural reviews.
Fail Suspicious Reviewers
Take-Back Reviewers
215 of the 1,108 reviewers have had at least one of their past reviews for another product deleted. The Take-Back Reviewers have rated this product an average of 4.3 while the reviewers who don't have any deleted reviews in their history have rated this product an average of 4.0. Based on our statistical modeling, the discrepancy in average rating between these two groups is significant enough to believe that the difference is not due to random chance, and may indicate that there are unnatural reviews.
Fail Overlapping Review History
Reviewers of this product have ALSO reviewed the following products:
2% also reviewed:
Waterpik Ultra Water Flosser by Waterpik
2% also reviewed:
AmazonBasics High-Speed HDMI Cable - 6.5 Feet (2... by AmazonBasics
2% also reviewed:
Sonimart Replacement Toothbrush Heads for Philips... by Sonimart
2% also reviewed:
Panasonic ErgoFit Wired Earbuds, in-Ear... by Panasonic
2% also reviewed:
SanDisk Ultra microSDHC Card Plus Adapter by SanDisk
1% also reviewed:
Garmin Portable Friction Mount - Frustration Free... by Garmin
1% also reviewed:
ARRIS SURFboard SB6141 8x4 DOCSIS 3.0 Cable... by ARRIS
Does not include products
from the same brand
from the same brand
131 of the 1,108 reviewers have substantial overlapping product review history. These reviewers have rated this product an average of 4.5 while the reviewers who have a more unique product review history rated this product an average of 4.0. Based on our statistical modeling, the discrepancy in average rating between these two groups is significant enough to believe that the difference is not due to random chance, and may indicate that there are unnatural reviews.
Fail Reviewer Participation
-
- 48%
- From reviewers with an overrepresented participation
We see the following 2 participation groups with a statistically significant greater concentration than what we'd expect to see:In total, we found that 528 reviewers (or 48%) are within an overrepresented participation group. These reviews have rated this product an average of 3.7, while all other reviews have rated this product an average of 4.4. Based on our statistical modeling, the discrepancy in average rating between these two groups is significant enough to believe that the difference is not due to random chance, and may indicate that there are unnatural reviews.
Warn Deleted Reviews
We discovered a total of 34 deleted Reviews for this product, with an average rating of 4.4. Even though deleted reviews don't affect the average rating, the fact that action was taken to delete reviews raises some red flags about the integrity of the reviews for the product as whole.
There are a few limitations to keep in mind regarding the Deleted Reviews test:
- We don't have a magic ability to collect every single deleted review; we can only identify reviews as deleted if we collect them on one date and then notice they are no longer visible on a subsequent date.
- We have no information on reviews that were never published in the first place.
- We also don't know why these reviews were removed. It could be action from the platform, personal decision by the review author, part of an entire account closure, even some data error on our part, etc.
Warn Brand Repeats
Brand Repeaters
281 of the 1,108 reviewers have reviewed other products for this brand. While this is more Brand Repeaters than we'd expect to see, the discrepancy in ratings between the Brand Repeaters and non-repeaters isn't significant enough to rule out the possibility of it being due to random chance.
Pass Unverified Purchases
85 of the 1,108 total reviews for this product are unverified purchases. This is within an acceptable range and it does not appear to be significantly affecting the overall rating for this product.
Unverified purchases may be the result of Kindle Unlimited readers, buyers who didn't pay full price, or reviewers who did not purchase the product at Amazon. Read more about our Unverified Purchases test.
Pass Word Count Comparison
-
- 0%
- Have an overrepresented word count
We didn't find any review word count groups that had a statistically significant greater concentration than what we'd expect to see in this category.
Read more about our Word Count Comparison test.
Read more about our Word Count Comparison test.
Pass Phrase Repetition
Reviews that contain one of these phrases are NOT necessarily devalued; read more about how this test works here.
Common Phrases in Reviews:
Show MoreShow Less
62 reviews
(3.4/5)
(3.4/5)
26 reviews
(4.1/5)
(4.1/5)
44 reviews
(3.8/5)
(3.8/5)
16 reviews
(3.8/5)
(3.8/5)
14 reviews
(4.1/5)
(4.1/5)
16 reviews
(3.5/5)
(3.5/5)
28 reviews
(4.8/5)
(4.8/5)
14 reviews
(4.8/5)
(4.8/5)
13 reviews
(3.2/5)
(3.2/5)
20 reviews
(4.1/5)
(4.1/5)
113 of the 1,108 total reviews for this product use substantial repetitive phrases between them. This is within an acceptable range and it does not appear to be significantly affecting the overall rating for this product.
Pass Reviewer Ease
The ease score is the average rating for all reviews that a given reviewer submits. The average ease score for reviewers of this product is 4.2, while the average ease score for reviewers in this category is 4.3.
4.2 Product's Average Ease Score
4.3 Category's Average Ease Score
Read more about our Reviewer Ease test.
Pass Incentivized Reviews
On Oct 3, 2016, Amazon prohibited incentivized reviews, however we still test for them since there are still millions in our dataset.
-
- 0%
- Admitted to receiving an incentive
We didn't detect any reviews that used language indicating they were incentivized.
Read more about our Incentivized Reviews test. Check out our study showing that Incentivized Reviewers are much more likely to leave a positive review.
Read more about our Incentivized Reviews test. Check out our study showing that Incentivized Reviewers are much more likely to leave a positive review.