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Continuous Discovery Habits: Discover Products that Create Customer Value and Business Value
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From Teresa Torres
This report was last updated 3/7/2022.
Refresh the report to view the most up-to-date data available:
Refresh the report to view the most up-to-date data available:
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Report Info:
Note: We only analyze "reviews" and ignore one-tap "ratings".
*This is only a Preliminary Report
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Report Card
Pass Overall Grade
WARN Suspicious Reviewers
WARN Reviewer Ease
WARN Word Count Comparison
WARN Phrase Repetition
PASS Rating Trend
PASS Unverified Purchases
PASS Overlapping Review History
PASS Brand Repeats
PASS Incentivized Reviews
PASS Deleted Reviews
N/A Reviewer Participation
Most Trusted Reviews
I'm only 40 pages into this book and the content ... [Go to full review]
Mar 4, 2022
100%
TRUST
TRUST
- Verified Purchaser
- Easy Grader (avg. rating: 4.5)
Least Trusted Reviews
There is a massive amount of information out there about ... [Go to full review]
May 19, 2021
22%
TRUST
TRUST
- Verified Purchaser
- Created on a high volume day
- Overrepresented word count (115 words)
- Take-Back Reviewer (4 deleted Reviews; avg. rating: 5.0)
- Overlapping Review History: reviewed 1 of 9 top products
- Easy Grader (avg. rating: 4.6)
Analysis Details
Warn Suspicious Reviewers
Take-Back Reviewers
Approximately 25% of reviewers have had at least one of their past reviews for another product deleted. While this is more Take-Back Reviewers than we'd expect to see, it does not appear to have a significant impact on the overall rating.
Warn Reviewer Ease
The ease score is the average rating for all reviews that a given reviewer submits. The average ease score for reviewers of this product is 4.6, while the average ease score for reviewers in this category is 4.3. While this discrepancy is rather large, it is not quite large enough to rule out the possibility of it being due random chance.
4.6 Product's Average Ease Score
4.3 Category's Average Ease Score
Read more about our Reviewer Ease test.
Warn Word Count Comparison
-
- ~50%
- Have an overrepresented word count
In the graph above, we can see the distribution of review word counts for this product and the expected distribution for this category. We see the following 1 group with a statistically significant greater concentration than what we'd expect to see:In total, we found that approximately 50% are within an overrepresented word count group. This is an excessively high number of reviews in overrepresented word count groups.
Warn Phrase Repetition
Reviews that contain one of these phrases are NOT necessarily devalued; read more about how this test works here.
Common Phrases in Reviews:
Show MoreShow Less
~16% of reviews
(5.0/5)
(5.0/5)
~6% of reviews
(5.0/5)
(5.0/5)
~6% of reviews
(5.0/5)
(5.0/5)
~6% of reviews
(5.0/5)
(5.0/5)
~6% of reviews
(5.0/5)
(5.0/5)
~9% of reviews
(5.0/5)
(5.0/5)
~9% of reviews
(5.0/5)
(5.0/5)
~6% of reviews
(5.0/5)
(5.0/5)
~6% of reviews
(5.0/5)
(5.0/5)
~6% of reviews
(4.5/5)
(4.5/5)
Common Phrases in Titles:
~9% of reviews
(5.0/5)
(5.0/5)
~6% of reviews
(5.0/5)
(5.0/5)
~6% of reviews
(5.0/5)
(5.0/5)
Approximately 25% of reviews use substantial repetitive phrases between them. While this is more than we'd expect to see, the discrepancy in ratings between the these reviews and reviews without substantial repetitive phrases isn't significant enough to rule out the possibility of it being due to random chance.
Pass Rating Trend
We didn't notice any signals that would indicate reviews were created unevenly over time.
Read more about our Rating Trend test.
Read more about our Rating Trend test.
Pass Unverified Purchases
24 of the 524 total reviews for this product are unverified purchases. This is within an acceptable range and it does not appear to be significantly affecting the overall rating for this product.
Unverified purchases may be the result of Kindle Unlimited readers, buyers who didn't pay full price, or reviewers who did not purchase the product at Amazon. Read more about our Unverified Purchases test.
Pass Overlapping Review History
Reviewers of this product have ALSO reviewed the following products:
<10% also reviewed:
Iomega Prestige USB 2.0 Desktop External Hard... by Iomega
<10% also reviewed:
Logitech Conference Cam BCC950 by Logitech
<10% also reviewed:
The New Rules of Marketing and PR: How to Use... by David Meerman Scott
<10% also reviewed:
INSPIRED: How to Create Tech Products Customers... by Marty Cagan
Does not include products
from the same brand
from the same brand
Approximately 15% of reviewers have substantial overlapping product review history. This is within an acceptable range and it does not appear to be significantly affecting the overall rating for this product.
Pass Brand Repeats
Brand Repeaters
We didn't detect a substantial amount of Brand Repeaters.
Pass Incentivized Reviews
On Oct 3, 2016, Amazon prohibited incentivized reviews, however we still test for them since there are still millions in our dataset.
-
- <10%
- Admitted to receiving an incentive
We didn't detect any reviews that used language indicating they were incentivized.
Read more about our Incentivized Reviews test. Check out our study showing that Incentivized Reviewers are much more likely to leave a positive review.
Read more about our Incentivized Reviews test. Check out our study showing that Incentivized Reviewers are much more likely to leave a positive review.
Pass Deleted Reviews
- 0
- Reviews have been deleted
We have not discovered any deleted reviews for this product.
There are a few limitations to keep in mind regarding the Deleted Reviews test:
There are a few limitations to keep in mind regarding the Deleted Reviews test:
- We don't have a magic ability to collect every single deleted review; we can only identify reviews as deleted if we collect them on one date and then notice they are no longer visible on a subsequent date.
- We have no information on reviews that were never published in the first place.
- We also don't know why these reviews were removed. It could be action from the platform, personal decision by the review author, part of an entire account closure, even some data error on our part, etc.