State of Readiness: Operational Excellence as Precursor to Becoming a High-Performance Organization
More product info
From Joseph F. Paris Jr.
Refresh the report to view the most up-to-date data available:
Report Card
Most Trusted Reviews
TRUST
- Verified Purchaser
- Contains repetitive phrases (show)
- Overrepresented Participation (posted 14 Reviews)
- Critical Reviewer (avg. rating: 4.2)
Least Trusted Reviews
TRUST
- Unverified Purchaser
- Overrepresented Participation (posted 2 Reviews)
- Easy Grader (avg. rating: 5.0)
Analysis Details
One-Hit Wonders
10 of the 24 reviewers have only reviewed this product. This is an excessively large percentage of One-Hit Wonders which may indicate unnatural reviews.
Never-Verified Reviewers
10 of the 24 reviewers have never written a verified purchase review. While this is more Never-Verified Reviewers than we'd expect to see, the discrepancy in ratings between the Never-Verified Reviewers and reviewers who have written at least one verified purchase review isn't significant enough to rule out the possibility of it being due to random chance.
Take-Back Reviewers
1 of the 24 reviewers have had at least one of their past reviews for another product deleted. While this is more Take-Back Reviewers than we'd expect to see, the discrepancy in ratings between the Take-Back Reviewers and reviewers who don't have any deleted reviews in their history isn't significant enough to rule out the possibility of it being due to random chance.
4.6 Product's Average Ease Score
4.4 Category's Average Ease Score
Read more about our Reviewer Ease test.
18 of the 24 total reviews for this product are unverified purchases. While this is a higher percentage of unverified purchases than we'd expect to see, the discrepancy in ratings between the unverified purchases and verified purchases isn't significant enough to rule out the possibility of it being due to random chance.
Unverified purchases may be the result of Kindle Unlimited readers, buyers who didn't pay full price, or reviewers who did not purchase the product at Amazon. Read more about our Unverified Purchases test.
(5.0/5)
(5.0/5)
(5.0/5)
(5.0/5)
(5.0/5)
(5.0/5)
(5.0/5)
(5.0/5)
(5.0/5)
(5.0/5)
(5.0/5)
11 of the 24 total reviews for this product use substantial repetitive phrases between them. This is an excessively large percentage which may indicate unnatural reviews.
-
- 63%
- From reviewers with an overrepresented participation
We see the following 1 participation group with a statistically significant greater concentration than what we'd expect to see:In total, we found that 15 reviewers (or 63%) are within an overrepresented participation group. This is an excessively high number of reviewers in overrepresented participation groups.
-
- 0%
- Created on high-volume days
Read more about our Rating Trend test.
-
- 0%
- Have an overrepresented word count
Read more about our Word Count Comparison test.
13% also reviewed:
Trading Up: Why Consumers Want New Luxury... by Michael Silverstein
8% also reviewed:
The Art of War (Collins Classics) by Sun Tzu
8% also reviewed:
Rath & Strong's Six Sigma Team Pocket... by Rath & Strong
8% also reviewed:
"You Ain't Heard Nothin' Yet": The American... by Andrew Sarris
8% also reviewed:
The New New Thing: A Silicon Valley Story by Lewis, Michael
8% also reviewed:
Martha Inc.: The Incredible Story of Martha... by Christopher M. Byron
8% also reviewed:
The Medici Effect: What Elephants and Epidemics... by Johansson, Frans
8% also reviewed:
Success Mapping: Achieve What You Want...Right... by Brand: Emerald Book Company
from the same brand
1 of the 24 reviewers have substantial overlapping product review history. This is within an acceptable range and it does not appear to be significantly affecting the overall rating for this product.
Brand Repeaters
-
- 0%
- Admitted to receiving an incentive
Read more about our Incentivized Reviews test. Check out our study showing that Incentivized Reviewers are much more likely to leave a positive review.
- 0
- Reviews have been deleted
There are a few limitations to keep in mind regarding the Deleted Reviews test:
- We don't have a magic ability to collect every single deleted review; we can only identify reviews as deleted if we collect them on one date and then notice they are no longer visible on a subsequent date.
- We have no information on reviews that were never published in the first place.
- We also don't know why these reviews were removed. It could be action from the platform, personal decision by the review author, part of an entire account closure, even some data error on our part, etc.