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Nickel and Dimed: On (Not) Getting By in America
More product info From Ehrenreich, Barbara

42% of potentially unnatural reviews removed (why?)
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Report Info:
Last Updated: Mar 4, 2020
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Note: While Amazon.com claims 1,764 Reviews, we counted 1,943 available on their site.
Note: We only analyze "reviews" and ignore one-tap "ratings".

Report Card

Fail Overall Grade
FAIL Overlapping Review History
WARN Deleted Reviews
WARN Rating Trend
WARN Unverified Purchases
WARN Suspicious Reviewers
WARN Phrase Repetition
WARN Reviewer Participation
PASS Word Count Comparison
PASS Reviewer Ease
PASS Brand Repeats
PASS Incentivized Reviews

Most Trusted Reviews

5/5
User did not leave written text for this review. [Go to full review]
Oct 16, 2018      
100% TRUST
  • Verified Purchaser
  • Take-Back Reviewer (1 deleted Review; avg. rating: 5.0)
  • Easy Grader (avg. rating: 4.6)


Least Trusted Reviews

There was this huge standing ovation in my mind as ... [Go to full review]
Jun 24, 2001      
0% TRUST
  • Unverified Purchaser
  • Created on a high volume day
  • Contains repetitive phrases (show)
  • Never-Verified Reviewer
  • Overlapping Review History: reviewed 1 of 9 top products
  • Overrepresented Participation (posted 6 Reviews)
  • Easy Grader (avg. rating: 4.8)


Analysis Details

Fail Overlapping Review History
Reviewers of this product have ALSO reviewed the following products:

Does not include products
from the same brand


227 of the 1,943 reviewers have substantial overlapping product review history. These reviewers have rated this product an average of 3.9 while the reviewers who have a more unique product review history rated this product an average of 3.7. Based on our statistical modeling, the discrepancy in average rating between these two groups is significant enough to believe that the difference is not due to random chance, and may indicate that there are unnatural reviews.

from reviewers with substantial overlapping history

from reviewers without a substantial overlapping history


3.9
3.7


Read more about our Overlapping Review History test.

Warn Deleted Reviews

We discovered a total of 27 deleted Reviews for this product, with an average rating of 3.9. Even though deleted reviews don't affect the average rating, the fact that action was taken to delete reviews raises some red flags about the integrity of the reviews for the product as whole.

There are a few limitations to keep in mind regarding the Deleted Reviews test:
  1. We don't have a magic ability to collect every single deleted review; we can only identify reviews as deleted if we collect them on one date and then notice they are no longer visible on a subsequent date.
  2. We have no information on reviews that were never published in the first place.
  3. We also don't know why these reviews were removed. It could be action from the platform, personal decision by the review author, part of an entire account closure, even some data error on our part, etc.
Read more about our Deleted Reviews test.

3.9 average rating of deleted reviews

3.9


Show distribution of deleted reviews

Warn Rating Trend

from reviews created on high volume days

from reviews created on normal volume days


3.6
3.7


Read more about our Rating Trend test.

Warn Unverified Purchases

1,333 of the 1,943 total reviews for this product are unverified purchases. While this is a higher percentage of unverified purchases than we'd expect to see, it does not appear to have a significant impact on the overall rating.

from unverified purchasers

from verified purchases


3.5
4.1


Unverified purchases may be the result of Kindle Unlimited readers, buyers who didn't pay full price, or reviewers who did not purchase the product at Amazon. Read more about our Unverified Purchases test.

Warn Suspicious Reviewers

One-Hit Wonders


225 of the 1,943 reviewers have only reviewed this product. While this is more One-Hit Wonders than we'd expect to see, it does not appear to have a significant impact on the overall rating.

from one-hit wonders

from reviewers with more than one review


3.5
3.8


Never-Verified Reviewers


546 of the 1,943 reviewers have never written a verified purchase review. While this is more Never-Verified Reviewers than we'd expect to see, it does not appear to have a significant impact on the overall rating.

from never-verified reviewers

from reviewers with at least one verified purchase review


3.6
3.8


Take-Back Reviewers


525 of the 1,943 reviewers have had at least one of their past reviews for another product deleted. While this is more Take-Back Reviewers than we'd expect to see, the discrepancy in ratings between the Take-Back Reviewers and reviewers who don't have any deleted reviews in their history isn't significant enough to rule out the possibility of it being due to random chance.

from take-back reviewers

from reviewers without previously deleted reviews


3.8
3.7


Read more about our Suspicious Reviewers test.

Warn Phrase Repetition
Reviews that contain one of these phrases are NOT necessarily devalued; read more about how this test works here.

Common Phrases in Reviews:
47 reviews
(4.8/5)
29 reviews
(3.7/5)
138 reviews
(3.5/5)
305 reviews
(3.7/5)
100 reviews
(3.7/5)
18 reviews
(4.0/5)
97 reviews
(3.5/5)
58 reviews
(3.6/5)
81 reviews
(3.7/5)
65 reviews
(3.6/5)
Show MoreShow Less
Common Phrases in Titles:
48 reviews
(4.1/5)
17 reviews
(4.8/5)
33 reviews
(4.0/5)
23 reviews
(4.9/5)
38 reviews
(4.1/5)
Show MoreShow Less


449 of the 1,943 total reviews for this product use substantial repetitive phrases between them. This is an excessively large percentage which may indicate unnatural reviews.

from reviews with substantial repetitive phrases

from reviews without substantial repetitive phrases


3.8
3.7


Read more about our Phrase Repetition test.

Warn Reviewer Participation

  • 53%
  • From reviewers with an overrepresented participation

We see the following 2 participation groups with a statistically significant greater concentration than what we'd expect to see:In total, we found that 1029 reviewers (or 59%) are within an overrepresented participation group. This is an excessively high number of reviewers in overrepresented participation groups.

From reviewers with an overrepresented participation

From reviewers with a properly represented participation


3.7
3.8


Read more about our Reviewer Participation test.

Pass Word Count Comparison

  • 0%
  • Have an overrepresented word count
We didn't find any review word count groups that had a statistically significant greater concentration than what we'd expect to see in this category.
Read more about our Word Count Comparison test.

Pass Reviewer Ease
The ease score is the average rating for all reviews that a given reviewer submits. The average ease score for reviewers of this product is 4, while the average ease score for reviewers in this category is 4.3.

4.0 Product's Average Ease Score

4.3 Category's Average Ease Score


4.0
4.3


Read more about our Reviewer Ease test.


Pass Brand Repeats

Brand Repeaters


80 of the 1,943 reviewers have reviewed other products for this brand. This is within an acceptable range and it does not appear to be significantly affecting the overall rating for this product.

from Brand Repeaters

from Non-Repeaters


3.7
3.8


Read more about our Brand Repeats test.

Pass Incentivized Reviews
On Oct 3, 2016, Amazon prohibited incentivized reviews, however we still test for them since there are still millions in our dataset.

  • 0%
  • Admitted to receiving an incentive
We didn't detect any reviews that used language indicating they were incentivized.
Read more about our Incentivized Reviews test. Check out our study showing that Incentivized Reviewers are much more likely to leave a positive review.