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Bittersweet: Thoughts on Change, Grace, and Learning the Hard Way
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From Niequist, Shauna
This report was last updated 7/9/2017.
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Report Info:
Last Updated: Jul 9, 2017
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Note: We only analyze "reviews" and ignore one-tap "ratings".
Top products in Inspirational with authentic reviews:
Report Card
Warn Overall Grade
FAIL Reviewer Ease
FAIL Reviewer Participation
WARN Deleted Reviews
WARN Rating Trend
WARN Suspicious Reviewers
PASS Unverified Purchases
PASS Word Count Comparison
PASS Phrase Repetition
PASS Overlapping Review History
PASS Brand Repeats
PASS Incentivized Reviews
Most Trusted Reviews
“When life is sweet, say thank you and celebrate. And ... [Go to full review]
Mar 17, 2015
100%
TRUST
TRUST
- Unverified Purchaser
- Contains repetitive phrases (show)
- Take-Back Reviewer (8 deleted Reviews; avg. rating: 4.6)
- Overlapping Review History: reviewed 1 of 9 top products
- Critical Reviewer (avg. rating: 4.3)
Least Trusted Reviews
I would highly recommend Bittersweet! This is a fun read ... [Go to full review]
Aug 3, 2010
5%
TRUST
TRUST
- Unverified Purchaser
- Created on a high volume day
- One-Hit Wonder
- Never-Verified Reviewer
- Overrepresented Participation (posted 1 Review)
- Easy Grader (avg. rating: 5.0)
Analysis Details
Fail Reviewer Ease
The ease score is the average rating for all reviews that a given reviewer submits. The average ease score for reviewers of this product is 4.5, while the average ease score for reviewers in this category is 4.4. Based on our statistical modeling, the discrepancy in average rating between these two groups is significant enough to believe that the difference is not due to random chance, and may indicate that there are unnatural reviews.
4.5 Product's Average Ease Score
4.4 Category's Average Ease Score
Read more about our Reviewer Ease test.
Fail Reviewer Participation
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- 88%
- From reviewers with an overrepresented participation
We see the following 2 participation groups with a statistically significant greater concentration than what we'd expect to see:In total, we found that 320 reviewers (or 88%) are within an overrepresented participation group. These reviews have rated this product an average of 4.6, while all other reviews have rated this product an average of 4.3. Based on our statistical modeling, the discrepancy in average rating between these two groups is significant enough to believe that the difference is not due to random chance, and may indicate that there are unnatural reviews.
Warn Deleted Reviews
We discovered a total of 1 deleted Review for this product, with an average rating of 5. Even though deleted reviews don't affect the average rating, the fact that action was taken to delete reviews raises some red flags about the integrity of the reviews for the product as whole.
There are a few limitations to keep in mind regarding the Deleted Reviews test:
- We don't have a magic ability to collect every single deleted review; we can only identify reviews as deleted if we collect them on one date and then notice they are no longer visible on a subsequent date.
- We have no information on reviews that were never published in the first place.
- We also don't know why these reviews were removed. It could be action from the platform, personal decision by the review author, part of an entire account closure, even some data error on our part, etc.
Warn Rating Trend
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- 6%
- Created over 3 days
We counted 364 reviews for this product over the span of 2,512 days, an average of 0.1 reviews per day. If these reviews were created randomly, there would be a 99.9% chance that we would see 2 or fewer reviews on any given day.
However, we see the following 3 days exceeding this threshold:In total, we found that 21 reviews were created on just 3 days. Although any days with a larger number of reviews than expected is suspicious, the discrepancy in ratings from reviews created on these high volume days and reviews created on other days isn't significant enough to rule out the possibility of it being due to random chance.
Warn Suspicious Reviewers
One-Hit Wonders
52 of the 364 reviewers have only reviewed this product. While this is more One-Hit Wonders than we'd expect to see, the discrepancy in ratings between the One-Hit Wonders and reviewers who have posted more than one review isn't significant enough to rule out the possibility of it being due to random chance.
Take-Back Reviewers
21 of the 364 reviewers have had at least one of their past reviews for another product deleted. While this is more Take-Back Reviewers than we'd expect to see, it does not appear to have a significant impact on the overall rating.
Pass Unverified Purchases
89 of the 364 total reviews for this product are unverified purchases. This is within an acceptable range and it does not appear to be significantly affecting the overall rating for this product.
Unverified purchases may be the result of Kindle Unlimited readers, buyers who didn't pay full price, or reviewers who did not purchase the product at Amazon. Read more about our Unverified Purchases test.
Pass Word Count Comparison
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- 0%
- Have an overrepresented word count
We didn't find any review word count groups that had a statistically significant greater concentration than what we'd expect to see in this category.
Read more about our Word Count Comparison test.
Read more about our Word Count Comparison test.
Pass Phrase Repetition
Reviews that contain one of these phrases are NOT necessarily devalued; read more about how this test works here.
Common Phrases in Reviews:
Show MoreShow Less
9 reviews
7 reviews
3 reviews
3 reviews
9 reviews
6 reviews
3 reviews
Common Phrases in Titles:
11 reviews
30 of the 364 total reviews for this product use substantial repetitive phrases between them. This is within an acceptable range and it does not appear to be significantly affecting the overall rating for this product.
Pass Overlapping Review History
Reviewers of this product have ALSO reviewed the following products:
9% also reviewed:
Bread and Wine: A Love Letter to Life Around... by Shauna Niequist
3% also reviewed:
Savor: Living Abundantly Where You Are, As You Are by Zondervan
2% also reviewed:
Love Does: Discover a Secretly Incredible Life in... by Bob Goff
2% also reviewed:
Present Over Perfect: Leaving Behind Frantic for... by Shauna Niequist
2% also reviewed:
7: An Experimental Mutiny Against Excess by Hatmaker, Jen
2% also reviewed:
Jesus Calling: Enjoy Peace in His Presence (Jesus... by Sarah Young
68 of the 364 reviewers have substantial overlapping product review history. This is within an acceptable range and it does not appear to be significantly affecting the overall rating for this product.
Pass Brand Repeats
Brand Repeaters
1 of the 364 reviewers have reviewed other products for this brand. This is within an acceptable range and it does not appear to be significantly affecting the overall rating for this product.
Pass Incentivized Reviews
On Oct 3, 2016, Amazon prohibited incentivized reviews, however we still test for them since there are still millions in our dataset.
2 of the 364 total reviews for this product admitted to receiving a free or discounted product in exchange for a review. This is within an acceptable range and it does not appear to be significantly affecting the overall rating for this product.
Read more about our Incentivized Reviews test. Check out our study showing that Incentivized Reviewers are much more likely to leave a positive review.