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The Silent Patient
More product info From Alex Michaelides

Amazon Reviews for  The Silent Patient
Rating:
31,206 Ratings
8,181 Reviews
("Ratings" vs. "Reviews")
41% of potentially unnatural reviews removed (why?)
Adjusted:
View/Edit Adjustment
Jump to Report Card
Report Info:
Last Updated: Oct 16, 2020
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Show Report History
Note: While Amazon.com claims 31,206 Ratings, we counted 8,181 Reviews available on their site.
Note: We only analyze "reviews" and ignore one-tap "ratings".

Top products in Psychological Thrillers with authentic reviews:


Cicada Spring: A Novel



Adjusted
Rating:
1,146 Reviews

Buttons and Lace



Adjusted
Rating:
2,632 Reviews

Report Card

Fail Overall Grade
FAIL Suspicious Reviewers
FAIL Word Count Comparison
FAIL Phrase Repetition
FAIL Reviewer Participation
WARN Deleted Reviews
WARN Rating Trend
PASS Unverified Purchases
PASS Overlapping Review History
PASS Reviewer Ease
PASS Brand Repeats
PASS Incentivized Reviews

Most Trusted Reviews

So many twists and turns. Every time I thought I ... [Go to full review]
Jul 14, 2020      
100% TRUST
  • Verified Purchaser
  • Take-Back Reviewer (1 deleted Review; avg. rating: 3.0)
  • Critical Reviewer (avg. rating: 3.3)


Least Trusted Reviews

Its a must read finished it in 2days couldn't put ... [Go to full review]
Jan 4, 2020      
0% TRUST
  • Verified Purchaser
  • Created on a high volume day
  • Overrepresented word count (21 words)
  • Contains repetitive phrases (show)
  • Take-Back Reviewer (1 deleted Review; avg. rating: 5.0)
  • Overlapping Review History: reviewed 1 of 9 top products
  • Overrepresented Participation (posted 33 Reviews)
  • Easy Grader (avg. rating: 4.9)


Analysis Details

Fail Suspicious Reviewers

Take-Back Reviewers


2,163 of the 8,181 reviewers have had at least one of their past reviews for another product deleted. While this is more Take-Back Reviewers than we'd expect to see, it does not appear to have a significant impact on the overall rating.

from take-back reviewers

from reviewers without previously deleted reviews


4.3
4.4


Single-Day Reviewers


52 of the 8,181 reviewers have written multiple reviews but posted all of them on a single day. The Single-Day reviewers have rated this product an average of 4.8 while all other reviewers rated this product an average of 4.3. Based on our statistical modeling, the discrepancy in average rating between these two groups is significant enough to believe that the difference is not due to random chance, and may indicate that there are unnatural reviews.

from single-day reviewers

from non-single-day reviewers


4.8
4.3


Read more about our Suspicious Reviewers test.

Fail Word Count Comparison

  • 44%
  • Have an overrepresented word count

In the graph above, we can see the distribution of review word counts for this product and the expected distribution for this category. We see the following 2 groups with a statistically significant greater concentration than what we'd expect to see:In total, we found that 3,566 reviews (or 44%) are within an overrepresented word count group. These reviews have rated this product an average of 4.5, while all other reviews have rated this product an average of 4.2. Based on our statistical modeling, the discrepancy in average rating between these two groups is significant enough to believe that the difference is not due to random chance, and may indicate that there are unnatural reviews.

from reviews with an overrepresented word count

from reviews with a properly represented word count


4.5
4.2


Read more about our Word Count Comparison test.

Fail Phrase Repetition
Reviews that contain one of these phrases are NOT necessarily devalued; read more about how this test works here.

Common Phrases in Reviews:
205 reviews
(4.9/5)
300 reviews
(4.2/5)
404 reviews
(4.7/5)
154 reviews
(4.9/5)
148 reviews
(4.8/5)
114 reviews
(4.9/5)
115 reviews
(5.0/5)
140 reviews
(4.7/5)
106 reviews
(4.9/5)
230 reviews
(4.9/5)
Show MoreShow Less
Common Phrases in Titles:
138 reviews
(4.7/5)
269 reviews
(4.8/5)


953 of the 8,181 total reviews for this product use substantial repetitive phrases between them. These reviewers have rated this product an average of 4.8 while reviews without substantial repetitive phrases rated this product an average of 4.3. Based on our statistical modeling, the discrepancy in average rating between these two groups is significant enough to believe that the difference is not due to random chance, and may indicate that there are unnatural reviews.

from reviews with substantial repetitive phrases

from reviews without substantial repetitive phrases


4.8
4.3


Read more about our Phrase Repetition test.

Fail Reviewer Participation

  • 79%
  • From reviewers with an overrepresented participation

We see the following 3 participation groups with a statistically significant greater concentration than what we'd expect to see:In total, we found that 6465 reviewers (or 79%) are within an overrepresented participation group. These reviews have rated this product an average of 4.4, while all other reviews have rated this product an average of 4.2. Based on our statistical modeling, the discrepancy in average rating between these two groups is significant enough to believe that the difference is not due to random chance, and may indicate that there are unnatural reviews.

From reviewers with an overrepresented participation

From reviewers with a properly represented participation


4.4
4.2


Read more about our Reviewer Participation test.

Warn Deleted Reviews

We discovered a total of 17 deleted Reviews for this product, with an average rating of 4.1. Even though deleted reviews don't affect the average rating, the fact that action was taken to delete reviews raises some red flags about the integrity of the reviews for the product as whole.

There are a few limitations to keep in mind regarding the Deleted Reviews test:
  1. We don't have a magic ability to collect every single deleted review; we can only identify reviews as deleted if we collect them on one date and then notice they are no longer visible on a subsequent date.
  2. We have no information on reviews that were never published in the first place.
  3. We also don't know why these reviews were removed. It could be action from the platform, personal decision by the review author, part of an entire account closure, even some data error on our part, etc.
Read more about our Deleted Reviews test.

4.1 average rating of deleted reviews

4.1


Show distribution of deleted reviews

Warn Rating Trend

  • 6%
  • Created over 16 days

We counted 8,181 reviews for this product over the span of 649 days, an average of 12.6 reviews per day. If these reviews were created randomly, there would be a 99.9% chance that we would see 26 or fewer reviews on any given day.

However, we see the following 16 days exceeding this threshold:In total, we found that 524 reviews were created on just 16 days. Although any days with a larger number of reviews than expected is suspicious, the discrepancy in ratings from reviews created on these high volume days and reviews created on other days isn't significant enough to rule out the possibility of it being due to random chance.

from reviews created on high volume days

from reviews created on normal volume days


4.4
4.3


Read more about our Rating Trend test.

Pass Unverified Purchases

2,494 of the 8,181 total reviews for this product are unverified purchases. This is within an acceptable range and it does not appear to be significantly affecting the overall rating for this product.

from unverified purchasers

from verified purchases


4.2
4.4


Unverified purchases may be the result of Kindle Unlimited readers, buyers who didn't pay full price, or reviewers who did not purchase the product at Amazon. Read more about our Unverified Purchases test.

Pass Overlapping Review History
Reviewers of this product have ALSO reviewed the following products:

3% also reviewed:
Gone Girl: A Novel by Julia Whelan

3% also reviewed:
Anonymous Girl by Greer Hendricks

Does not include products
from the same brand


1,585 of the 8,181 reviewers have substantial overlapping product review history. This is within an acceptable range and it does not appear to be significantly affecting the overall rating for this product.

from reviewers with substantial overlapping history

from reviewers without a substantial overlapping history


4.3
4.3


Read more about our Overlapping Review History test.

Pass Reviewer Ease
The ease score is the average rating for all reviews that a given reviewer submits. The average ease score for reviewers of this product is 4.3, while the average ease score for reviewers in this category is 4.3.

4.3 Product's Average Ease Score

4.3 Category's Average Ease Score


4.3
4.3


Read more about our Reviewer Ease test.


Pass Brand Repeats

Brand Repeaters


4 of the 8,181 reviewers have reviewed other products for this brand. This is within an acceptable range and it does not appear to be significantly affecting the overall rating for this product.

from Brand Repeaters

from Non-Repeaters


5.0
4.3


Read more about our Brand Repeats test.

Pass Incentivized Reviews
On Oct 3, 2016, Amazon prohibited incentivized reviews, however we still test for them since there are still millions in our dataset.


37 of the 8,181 total reviews for this product admitted to receiving a free or discounted product in exchange for a review. This is within an acceptable range and it does not appear to be significantly affecting the overall rating for this product.

from incentivized reviews

from non-incentivized reviews


4.4
4.3


Read more about our Incentivized Reviews test. Check out our study showing that Incentivized Reviewers are much more likely to leave a positive review.