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Amazon.com > Electronics > Computers & Accessories > Computer Accessories & Peripherals > Input Devices
Microsoft Surface Pro (5th Gen) (Intel Core i7, 8GB RAM, 256GB)
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From Microsoft
This report was last updated 4/4/2021.
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Report Info:
Note: While Amazon.com claims 1,214 Ratings, we counted 662 Reviews available on their site.
Note: We only analyze "reviews" and ignore one-tap "ratings".
Note: We only analyze "reviews" and ignore one-tap "ratings".
Top products in Input Devices with authentic reviews:
Report Card
Fail Overall Grade
FAIL Deleted Reviews
FAIL Unverified Purchases
FAIL Brand Repeats
FAIL Suspicious Reviewers
FAIL Phrase Repetition
FAIL Overlapping Review History
WARN Reviewer Participation
PASS Rating Trend
PASS Word Count Comparison
PASS Reviewer Ease
PASS Incentivized Reviews
Most Trusted Reviews
Had a horrible experience with a gen 6 and went ... [Go to full review]
May 25, 2020
100%
TRUST
TRUST
- Verified Purchaser
- Take-Back Reviewer (4 deleted Reviews; avg. rating: 5.0)
- Brand Repeater (3 of 142 reviews for this brand; avg rating: 5.0)
- Easy Grader (avg. rating: 4.9)
Least Trusted Reviews
I purchased Surface Pro 2017 from Microsoft directly, not Amazon, ... [Go to full review]
Sep 25, 2017
0%
TRUST
TRUST
- Unverified Purchaser
- Contains repetitive phrases (show)
- One-Hit Wonder
- Never-Verified Reviewer
- Overrepresented Participation (posted 1 Review)
- Critical Reviewer (avg. rating: 1.0)
Analysis Details
Fail Deleted Reviews
We discovered a total of 54 deleted Reviews for this product, with an average rating of 3.5. Even though deleted reviews don't affect the average rating, the fact that action was taken to delete reviews raises some red flags about the integrity of the reviews for the product as whole.
There are a few limitations to keep in mind regarding the Deleted Reviews test:
- We don't have a magic ability to collect every single deleted review; we can only identify reviews as deleted if we collect them on one date and then notice they are no longer visible on a subsequent date.
- We have no information on reviews that were never published in the first place.
- We also don't know why these reviews were removed. It could be action from the platform, personal decision by the review author, part of an entire account closure, even some data error on our part, etc.
Fail Unverified Purchases
97 of the 662 total reviews for this product are unverified purchases. The unverified purchasers have rated this product an average of 3.0 while the verified purchasers have rated this product an average of 3.9. Based on our statistical modeling, the discrepancy in average rating between these two groups is significant enough to believe that the difference is not due to random chance, and may indicate that there are unnatural reviews.
Unverified purchases may be the result of Kindle Unlimited readers, buyers who didn't pay full price, or reviewers who did not purchase the product at Amazon. Read more about our Unverified Purchases test.
Fail Brand Repeats
Brand Repeaters
216 of the 662 reviewers have reviewed other products for this brand. While this is more Brand Repeaters than we'd expect to see, the discrepancy in ratings between the Brand Repeaters and non-repeaters isn't significant enough to rule out the possibility of it being due to random chance.
Brand Loyalists
28 of the 662 reviewers have reviewed multiple products but half or more of their reviews are for this brand. This is an excessively large percentage of Brand Loyalists which may indicate unnatural reviews.
Fail Suspicious Reviewers
One-Hit Wonders
49 of the 662 reviewers have only reviewed this product. The One-Hit Wonders have rated this product an average of 2.7 while the reviewers who have posted more than one review have rated this product an average of 3.9. Based on our statistical modeling, the discrepancy in average rating between these two groups is significant enough to believe that the difference is not due to random chance, and may indicate that there are unnatural reviews.
Never-Verified Reviewers
13 of the 662 reviewers have never written a verified purchase review. The Never-Verified Reviewers have rated this product an average of 2.8 while the reviewers who have written at least one verified purchase review rated this product an average of 3.8. Based on our statistical modeling, the discrepancy in average rating between these two groups is significant enough to believe that the difference is not due to random chance, and may indicate that there are unnatural reviews.
Take-Back Reviewers
232 of the 662 reviewers have had at least one of their past reviews for another product deleted. The Take-Back Reviewers have rated this product an average of 4.0 while the reviewers who don't have any deleted reviews in their history have rated this product an average of 3.7. Based on our statistical modeling, the discrepancy in average rating between these two groups is significant enough to believe that the difference is not due to random chance, and may indicate that there are unnatural reviews.
Single-Day Reviewers
23 of the 662 reviewers have written multiple reviews but posted all of them on a single day. The Single-Day reviewers have rated this product an average of 4.8 while all other reviewers rated this product an average of 3.7. Based on our statistical modeling, the discrepancy in average rating between these two groups is significant enough to believe that the difference is not due to random chance, and may indicate that there are unnatural reviews.
Fail Phrase Repetition
Reviews that contain one of these phrases are NOT necessarily devalued; read more about how this test works here.
Common Phrases in Reviews:
Show MoreShow Less
19 reviews
(3.7/5)
(3.7/5)
14 reviews
(3.0/5)
(3.0/5)
14 reviews
(3.4/5)
(3.4/5)
19 reviews
(4.3/5)
(4.3/5)
9 reviews
(3.6/5)
(3.6/5)
10 reviews
(4.0/5)
(4.0/5)
7 reviews
(2.6/5)
(2.6/5)
10 reviews
(3.8/5)
(3.8/5)
Common Phrases in Titles:
5 reviews
(4.2/5)
(4.2/5)
24 of the 662 total reviews for this product use substantial repetitive phrases between them. These reviewers have rated this product an average of 4.5 while reviews without substantial repetitive phrases rated this product an average of 3.8. Based on our statistical modeling, the discrepancy in average rating between these two groups is significant enough to believe that the difference is not due to random chance, and may indicate that there are unnatural reviews.
Fail Overlapping Review History
Reviewers of this product have ALSO reviewed the following products:
3% also reviewed:
OMOTON Screen Protector Compatible with Surface... by OMOTON
2% also reviewed:
Ghost by Joss Whedon
2% also reviewed:
True Blood: Season 1 [Blu-ray] by Anna Paquin
2% also reviewed:
David Murphy Gourmet Jelly Beans - Natural... by David Murphy
2% also reviewed:
Nothing But the Blood by Anna Paquin
2% also reviewed:
Kuhn Rikon 4-Inch Nonstick Colori Paring Knife by KUHN RIKON
2% also reviewed:
Echo Dot (2nd Generation) - Smart speaker with... by Amazon
1% also reviewed:
The Man In The High Castle - Season 1 (4K UHD) by Alexa Davalos
Does not include products
from the same brand
from the same brand
40 of the 662 reviewers have substantial overlapping product review history. These reviewers have rated this product an average of 4.4 while the reviewers who have a more unique product review history rated this product an average of 3.7. Based on our statistical modeling, the discrepancy in average rating between these two groups is significant enough to believe that the difference is not due to random chance, and may indicate that there are unnatural reviews.
Warn Reviewer Participation
-
- 61%
- From reviewers with an overrepresented participation
We see the following 2 participation groups with a statistically significant greater concentration than what we'd expect to see:In total, we found that 405 reviewers (or 61%) are within an overrepresented participation group. This is an excessively high number of reviewers in overrepresented participation groups.
Pass Rating Trend
-
- 1%
- Created over 1 day
We counted 662 reviews for this product over the span of 1,362 days, an average of 0.5 reviews per day. If these reviews were created randomly, there would be a 99.9% chance that we would see 4 or fewer reviews on any given day.
However, we see the following 1 day exceeding this threshold:In total, we found that 5 reviews were created on just 1 day. This is within an acceptable range and it does not appear to be significantly affecting the overall rating for this product.
Pass Word Count Comparison
-
- 0%
- Have an overrepresented word count
We didn't find any review word count groups that had a statistically significant greater concentration than what we'd expect to see in this category.
Read more about our Word Count Comparison test.
Read more about our Word Count Comparison test.
Pass Reviewer Ease
The ease score is the average rating for all reviews that a given reviewer submits. The average ease score for reviewers of this product is 4, while the average ease score for reviewers in this category is 4.2.
4.0 Product's Average Ease Score
4.2 Category's Average Ease Score
Read more about our Reviewer Ease test.
Pass Incentivized Reviews
On Oct 3, 2016, Amazon prohibited incentivized reviews, however we still test for them since there are still millions in our dataset.
1 of the 662 total reviews for this product admitted to receiving a free or discounted product in exchange for a review. This is within an acceptable range and it does not appear to be significantly affecting the overall rating for this product.
Read more about our Incentivized Reviews test. Check out our study showing that Incentivized Reviewers are much more likely to leave a positive review.