Close
Virbac C.E.T. HEXtra Premium Oral Hygiene Chews (Packaging May Vary)
More product info
From Virbac
This report is out of date.
We're refreshing the the report to provide the most up-to-date data available.
This should only take a few moments.
We're refreshing the the report to provide the most up-to-date data available.
This should only take a few moments.
View/Edit Adjustment
Jump to Report Card
Report Info:
Note: We only analyze "reviews" and ignore one-tap "ratings".
Top products in Pet Supplies with authentic reviews:
Report Card
Pass Overall Grade
FAIL
Suspicious Reviewers

FAIL
Phrase Repetition

WARN
Deleted Reviews

WARN
Brand Repeats

WARN
Reviewer Participation

PASS
Rating Trend

PASS
Unverified Purchases

PASS
Word Count Comparison

PASS
Overlapping Review History

PASS
Reviewer Ease

PASS
Incentivized Reviews

Most Trusted Reviews
I did a 'Order these again' five packages for $91 ... [Go to full review]
Jan 28, 2018
100%
TRUST
TRUST
-
Verified Purchaser
-
Take-Back Reviewer (1 deleted Review; avg. rating: 5.0)
-
Overlapping Review History: reviewed 1 of 9 top products
-
Critical Reviewer (avg. rating: 4.2)
Least Trusted Reviews
I have ordered from this vendor at least two times ... [Go to full review]
Mar 15, 2015
0%
TRUST
TRUST
-
Verified Purchaser
-
Contains repetitive phrases (
show)
-
Brand Repeater (3 of 22 reviews for this brand; avg rating: 5.0)
-
Overrepresented Participation (posted 22 Reviews)
-
Easy Grader (avg. rating: 4.8)
Analysis Details
Fail
Suspicious Reviewers

Take-Back Reviewers
210 of the 1,638 reviewers have had at least one of their past reviews for another product deleted. This is an excessively large percentage of Take-Back Reviewers which may indicate unnatural reviews.
Fail
Phrase Repetition

Reviews that contain one of these phrases are NOT necessarily devalued; read more about how this test works here.
Common Phrases in Reviews:
Show MoreShow Less
75 reviews
(4.7/5)
(4.7/5)
22 reviews
(5.0/5)
(5.0/5)
66 reviews
(4.7/5)
(4.7/5)
45 reviews
(4.9/5)
(4.9/5)
41 reviews
(4.7/5)
(4.7/5)
29 reviews
(4.8/5)
(4.8/5)
28 reviews
(4.5/5)
(4.5/5)
39 reviews
(4.7/5)
(4.7/5)
18 reviews
(5.0/5)
(5.0/5)
15 reviews
(5.0/5)
(5.0/5)
290 of the 1,638 total reviews for this product use substantial repetitive phrases between them. These reviewers have rated this product an average of 4.9 while reviews without substantial repetitive phrases rated this product an average of 4.3. Based on our statistical modeling, the discrepancy in average rating between these two groups is significant enough to believe that the difference is not due to random chance, and may indicate that there are unnatural reviews.
Warn
Deleted Reviews

We discovered a total of 31 deleted Reviews for this product, with an average rating of 4.9. Even though deleted reviews don't affect the average rating, the fact that action was taken to delete reviews raises some red flags about the integrity of the reviews for the product as whole.
There are a few limitations to keep in mind regarding the Deleted Reviews test:
- We don't have a magic ability to collect every single deleted review; we can only identify reviews as deleted if we collect them on one date and then notice they are no longer visible on a subsequent date.
- We have no information on reviews that were never published in the first place.
- We also don't know why these reviews were removed. It could be action from the platform, personal decision by the review author, part of an entire account closure, even some data error on our part, etc.
Warn
Brand Repeats

Brand Repeaters
560 of the 1,638 reviewers have reviewed other products for this brand. While this is more Brand Repeaters than we'd expect to see, the discrepancy in ratings between the Brand Repeaters and non-repeaters isn't significant enough to rule out the possibility of it being due to random chance.
Brand Loyalists
34 of the 1,638 reviewers have reviewed multiple products but half or more of their reviews are for this brand. While this is more Brand Loyalists than we'd expect to see, it does not appear to have a significant impact on the overall rating.
Warn
Reviewer Participation

-
- 47%
- From reviewers with an overrepresented participation
We see the following 2 participation groups with a statistically significant greater concentration than what we'd expect to see:In total, we found that 767 reviewers (or 47%) are within an overrepresented participation group. While this is more reviews from overrepresented participation groups than we'd expect to see, these reviews do not appear to have a significant impact on the overall rating.
Pass
Rating Trend

-
- 5%
- Created over 14 days
We counted 1,638 reviews for this product over the span of 4,195 days, an average of 0.4 reviews per day. If these reviews were created randomly, there would be a 99.9% chance that we would see 4 or fewer reviews on any given day.
However, we see the following 14 days exceeding this threshold:In total, we found that 77 reviews were created on just 14 days. This is within an acceptable range and it does not appear to be significantly affecting the overall rating for this product.
Pass
Unverified Purchases

96 of the 1,638 total reviews for this product are unverified purchases. This is within an acceptable range and it does not appear to be significantly affecting the overall rating for this product.
Unverified purchases may be the result of Kindle Unlimited readers, buyers who didn't pay full price, or reviewers who did not purchase the product at Amazon. Read more about our Unverified Purchases test.
Pass
Word Count Comparison

-
- 0%
- Have an overrepresented word count
We didn't find any review word count groups that had a statistically significant greater concentration than what we'd expect to see in this category.
Read more about our Word Count Comparison test.
Read more about our Word Count Comparison test.
Pass
Overlapping Review History

Reviewers of this product have ALSO reviewed the following products:
2% also reviewed:
Taste Of The Wild Grain Free High Protein Dry Dog... by Taste of the Wild
2% also reviewed:
Zuke's Mini Naturals Training Dog Treats... by Zuke's
1% also reviewed:
Outward Hound Hide A Squirrel Plush Dog Toy... by Outward Hound
1% also reviewed:
Chapter Seven: Lost Boys by Joe Gonzalez
1% also reviewed:
Fifty Shades of Grey [LegacyTitleID: 17468888] by
1% also reviewed:
OurPets IQ Treat Ball Interactive Dog Toys (Slow... by Our Pets
227 of the 1,638 reviewers have substantial overlapping product review history. This is within an acceptable range and it does not appear to be significantly affecting the overall rating for this product.
Pass
Reviewer Ease

The ease score is the average rating for all reviews that a given reviewer submits. The average ease score for reviewers of this product is 4.3, while the average ease score for reviewers in this category is 4.3.
4.3 Product's Average Ease Score
4.3 Category's Average Ease Score
Read more about our Reviewer Ease test.
Pass
Incentivized Reviews

On Oct 3, 2016, Amazon prohibited incentivized reviews, however we still test for them since there are still millions in our dataset.
1 of the 1,638 total reviews for this product admitted to receiving a free or discounted product in exchange for a review. This is within an acceptable range and it does not appear to be significantly affecting the overall rating for this product.
Read more about our Incentivized Reviews test. Check out our study showing that Incentivized Reviewers are much more likely to leave a positive review.