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Amazon.com > Beauty & Personal Care > Foot, Hand & Nail Care > Foot & Hand Care > Hand Creams & Lotions
O'Keeffe's Working Hands 3.4 ounce & Healthy Feet 3.2 ounce Combination Pack of Jars
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From O'Keeffe's
This report was last updated 4/2/2021.
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Report Info:
Note: While Amazon.com claims 8,752 Ratings, we counted 2,392 Reviews available on their site.
Note: We only analyze "reviews" and ignore one-tap "ratings".
Note: We only analyze "reviews" and ignore one-tap "ratings".
Top products in Hand Creams & Lotions with authentic reviews:
Report Card
Warn Overall Grade
FAIL Deleted Reviews
FAIL Suspicious Reviewers
FAIL Word Count Comparison
FAIL Phrase Repetition
WARN Rating Trend
PASS Unverified Purchases
PASS Overlapping Review History
PASS Reviewer Participation
PASS Reviewer Ease
PASS Brand Repeats
PASS Incentivized Reviews
Most Trusted Reviews
Excellent for dry, cracked hands and feet. [Go to full review]
Jul 15, 2020
100%
TRUST
TRUST
- Verified Purchaser
- Critical Reviewer (avg. rating: 3.5)
Least Trusted Reviews
Great item and excellent service [Go to full review]
Jan 19, 2017
0%
TRUST
TRUST
- Verified Purchaser
- Overrepresented word count (5 words)
- Contains repetitive phrases (show)
- Take-Back Reviewer (1 deleted Review; avg. rating: 5.0)
- Easy Grader (avg. rating: 4.6)
Analysis Details
Fail Deleted Reviews
We discovered a total of 121 deleted Reviews for this product, with an average rating of 4.8. Even though deleted reviews don't affect the average rating, the fact that action was taken to delete reviews raises some red flags about the integrity of the reviews for the product as whole.
There are a few limitations to keep in mind regarding the Deleted Reviews test:
- We don't have a magic ability to collect every single deleted review; we can only identify reviews as deleted if we collect them on one date and then notice they are no longer visible on a subsequent date.
- We have no information on reviews that were never published in the first place.
- We also don't know why these reviews were removed. It could be action from the platform, personal decision by the review author, part of an entire account closure, even some data error on our part, etc.
Fail Suspicious Reviewers
Take-Back Reviewers
1,203 of the 2,392 reviewers have had at least one of their past reviews for another product deleted. This is an excessively large percentage of Take-Back Reviewers which may indicate unnatural reviews.
Fail Word Count Comparison
-
- 24%
- Have an overrepresented word count
In the graph above, we can see the distribution of review word counts for this product and the expected distribution for this category. We see the following 1 group with a statistically significant greater concentration than what we'd expect to see:In total, we found that 572 reviews (or 24%) are within an overrepresented word count group. These reviews have rated this product an average of 4.8, while all other reviews have rated this product an average of 4.4. Based on our statistical modeling, the discrepancy in average rating between these two groups is significant enough to believe that the difference is not due to random chance, and may indicate that there are unnatural reviews.
Fail Phrase Repetition
Reviews that contain one of these phrases are NOT necessarily devalued; read more about how this test works here.
76 of the 2,392 total reviews for this product use substantial repetitive phrases between them. These reviewers have rated this product an average of 4.7 while reviews without substantial repetitive phrases rated this product an average of 4.5. Based on our statistical modeling, the discrepancy in average rating between these two groups is significant enough to believe that the difference is not due to random chance, and may indicate that there are unnatural reviews.
Warn Rating Trend
-
- 7%
- Created over 23 days
We counted 2,392 reviews for this product over the span of 3,599 days, an average of 0.7 reviews per day. If these reviews were created randomly, there would be a 99.9% chance that we would see 5 or fewer reviews on any given day.
However, we see the following 23 days exceeding this threshold:In total, we found that 163 reviews were created on just 23 days. Although any days with a larger number of reviews than expected is suspicious, these reviews do not appear to have a significant impact on the overall rating.
Pass Unverified Purchases
82 of the 2,392 total reviews for this product are unverified purchases. This is within an acceptable range and it does not appear to be significantly affecting the overall rating for this product.
Unverified purchases may be the result of Kindle Unlimited readers, buyers who didn't pay full price, or reviewers who did not purchase the product at Amazon. Read more about our Unverified Purchases test.
Pass Overlapping Review History
Reviewers of this product have ALSO reviewed the following products:
2% also reviewed:
Echo Dot (2nd Generation) - Smart speaker with... by Amazon
2% also reviewed:
Amopé Pedi Perfect Electric Callus Remover Foot... by Amope
1% also reviewed:
Certified Refurbished Fire TV Stick with Alexa... by Amazon Renewed
1% also reviewed:
Amazon Store Card by Synchrony Bank
1% also reviewed:
Fire TV Stick bundle with Echo Dot (2nd Gen) -... by Amazon
209 of the 2,392 reviewers have substantial overlapping product review history. This is within an acceptable range and it does not appear to be significantly affecting the overall rating for this product.
Pass Reviewer Participation
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- 0%
- From reviewers with an overrepresented participation
We didn't find any participation groups that had a statistically significant greater concentration than what we'd expect to see in this category.
Read more about our Reviewer Participation test.
Read more about our Reviewer Participation test.
Pass Reviewer Ease
The ease score is the average rating for all reviews that a given reviewer submits. The average ease score for reviewers of this product is 4.4, while the average ease score for reviewers in this category is 4.3. While this discrepancy is rather large, it is not quite large enough to rule out the possibility of it being due random chance.
4.4 Product's Average Ease Score
4.3 Category's Average Ease Score
Read more about our Reviewer Ease test.
Pass Brand Repeats
Brand Repeaters
246 of the 2,392 reviewers have reviewed other products for this brand. This is within an acceptable range and it does not appear to be significantly affecting the overall rating for this product.
Pass Incentivized Reviews
On Oct 3, 2016, Amazon prohibited incentivized reviews, however we still test for them since there are still millions in our dataset.
-
- 0%
- Admitted to receiving an incentive
We didn't detect any reviews that used language indicating they were incentivized.
Read more about our Incentivized Reviews test. Check out our study showing that Incentivized Reviewers are much more likely to leave a positive review.
Read more about our Incentivized Reviews test. Check out our study showing that Incentivized Reviewers are much more likely to leave a positive review.