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Joy & Karma Topical Vitamin C Anti Aging Serum for Face with Hyaluronic Acid, 1 fl oz
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From Joy & Karma
This report was last updated 6/15/2018.
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Report Info:
Note: We only analyze "reviews" and ignore one-tap "ratings".
Top products in Foot & Hand Care with authentic reviews:
Report Card
Fail Overall Grade
FAIL Deleted Reviews
FAIL Rating Trend
FAIL Unverified Purchases
FAIL Brand Repeats
FAIL Suspicious Reviewers
FAIL Reviewer Ease
FAIL Phrase Repetition
FAIL Overlapping Review History
WARN Reviewer Participation
PASS Word Count Comparison
PASS Incentivized Reviews
Most Trusted Reviews
Makes my skin feel amazing. I can totally feel the ... [Go to full review]
Dec 25, 2016
100%
TRUST
TRUST
- Verified Purchaser
- Take-Back Reviewer (1 deleted Review; avg. rating: 5.0)
- Easy Grader (avg. rating: 4.3)
Least Trusted Reviews
I have been using this for 2 weeks now! My ... [Go to full review]
Nov 15, 2015
0%
TRUST
TRUST
- Unverified Purchaser
- Created on a high volume day
- Contains repetitive phrases (show)
- Never-Verified Reviewer
- Single-Day Reviewer (posted all reviews on Nov 15, 2015)
- Brand Monogamist (2 of 2 reviews for this brand; avg rating: 5.0)
- Overrepresented Participation (posted 2 Reviews)
- Easy Grader (avg. rating: 5.0)
Analysis Details
Fail Deleted Reviews
We discovered a total of 176 deleted Reviews for this product, with an average rating of 4.8. Even though deleted reviews don't affect the average rating, the fact that action was taken to delete reviews raises some red flags about the integrity of the reviews for the product as whole.
There are a few limitations to keep in mind regarding the Deleted Reviews test:
- We don't have a magic ability to collect every single deleted review; we can only identify reviews as deleted if we collect them on one date and then notice they are no longer visible on a subsequent date.
- We have no information on reviews that were never published in the first place.
- We also don't know why these reviews were removed. It could be action from the platform, personal decision by the review author, part of an entire account closure, even some data error on our part, etc.
Fail Rating Trend
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- 21%
- Created over 32 days
We counted 1,131 reviews for this product over the span of 1,427 days, an average of 0.8 reviews per day. If these reviews were created randomly, there would be a 99.9% chance that we would see 5 or fewer reviews on any given day.
However, we see the following 32 days exceeding this threshold:In total, we found that 233 reviews were created on just 32 days. The reviews on these high volume days have rated this product an average of 4.8 while reviews from other days have rated this product an average of 4.6. Based on our statistical modeling, the discrepancy in average rating between these two groups is significant enough to believe that the difference is not due to random chance, and may indicate that there are unnatural reviews.
Fail Unverified Purchases
856 of the 1,131 total reviews for this product are unverified purchases. The unverified purchasers have rated this product an average of 4.8 while the verified purchasers have rated this product an average of 4.3. Based on our statistical modeling, the discrepancy in average rating between these two groups is significant enough to believe that the difference is not due to random chance, and may indicate that there are unnatural reviews.
Unverified purchases may be the result of Kindle Unlimited readers, buyers who didn't pay full price, or reviewers who did not purchase the product at Amazon. Read more about our Unverified Purchases test.
Fail Brand Repeats
Brand Repeaters
460 of the 1,131 reviewers have reviewed other products for this brand. While this is more Brand Repeaters than we'd expect to see, the discrepancy in ratings between the Brand Repeaters and non-repeaters isn't significant enough to rule out the possibility of it being due to random chance.
Brand Loyalists
83 of the 1,131 reviewers have reviewed multiple products but half or more of their reviews are for this brand. This is an excessively large percentage of Brand Loyalists which may indicate unnatural reviews.
Brand Monogamists
44 of the 1,131 reviewers have reviewed multiple products, but only for this brand. This is an excessively large percentage of Brand Monogamists which may indicate unnatural reviews.
Fail Suspicious Reviewers
Take-Back Reviewers
261 of the 1,131 reviewers have had at least one of their past reviews for another product deleted. The Take-Back Reviewers have rated this product an average of 4.8 while the reviewers who don't have any deleted reviews in their history have rated this product an average of 4.6. Based on our statistical modeling, the discrepancy in average rating between these two groups is significant enough to believe that the difference is not due to random chance, and may indicate that there are unnatural reviews.
Fail Reviewer Ease
The ease score is the average rating for all reviews that a given reviewer submits. The average ease score for reviewers of this product is 4.5, while the average ease score for reviewers in this category is 4.3. Based on our statistical modeling, the discrepancy in average rating between these two groups is significant enough to believe that the difference is not due to random chance, and may indicate that there are unnatural reviews.
4.5 Product's Average Ease Score
4.3 Category's Average Ease Score
Read more about our Reviewer Ease test.
Fail Phrase Repetition
Reviews that contain one of these phrases are NOT necessarily devalued; read more about how this test works here.
Common Phrases in Reviews:
Show MoreShow Less
150 reviews
(4.7/5)
(4.7/5)
58 reviews
(4.9/5)
(4.9/5)
44 reviews
(4.9/5)
(4.9/5)
24 reviews
(4.8/5)
(4.8/5)
16 reviews
(4.8/5)
(4.8/5)
12 reviews
(5.0/5)
(5.0/5)
10 reviews
(5.0/5)
(5.0/5)
18 reviews
(4.9/5)
(4.9/5)
32 reviews
(4.9/5)
(4.9/5)
38 reviews
(4.9/5)
(4.9/5)
Common Phrases in Titles:
61 reviews
(4.8/5)
(4.8/5)
31 reviews
(4.9/5)
(4.9/5)
72 reviews
(4.8/5)
(4.8/5)
154 of the 1,131 total reviews for this product use substantial repetitive phrases between them. These reviewers have rated this product an average of 4.8 while reviews without substantial repetitive phrases rated this product an average of 4.6. Based on our statistical modeling, the discrepancy in average rating between these two groups is significant enough to believe that the difference is not due to random chance, and may indicate that there are unnatural reviews.
Fail Overlapping Review History
Reviewers of this product have ALSO reviewed the following products:
3% also reviewed:
serumtologie C Serum 22 – Pure Vitamin C Serum... by serumtologie
2% also reviewed:
Vitamin C Serum with Hyaluronic Acid & Vit E -... by InstaNatural
2% also reviewed:
100% Organic Rosehip Oil (4oz) - Amazing Anti-... by C.S.M
2% also reviewed:
Liquid Vitamin D Drops - 2oz D3 100 Iu Per Drop -... by Mother Nature's Original
2% also reviewed:
Liquid Sweet Stevia Drops for Coffee, Tea &... by Mother Nature's Original
2% also reviewed:
Eye Gel Cream - Dark Circle, Fine Line , Redness... by InstaNatural
121 of the 1,131 reviewers have substantial overlapping product review history. These reviewers have rated this product an average of 4.9 while the reviewers who have a more unique product review history rated this product an average of 4.6. Based on our statistical modeling, the discrepancy in average rating between these two groups is significant enough to believe that the difference is not due to random chance, and may indicate that there are unnatural reviews.
Warn Reviewer Participation
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- 57%
- From reviewers with an overrepresented participation
We see the following 2 participation groups with a statistically significant greater concentration than what we'd expect to see:In total, we found that 648 reviewers (or 57%) are within an overrepresented participation group. This is an excessively high number of reviewers in overrepresented participation groups.
Pass Word Count Comparison
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- 0%
- Have an overrepresented word count
We didn't find any review word count groups that had a statistically significant greater concentration than what we'd expect to see in this category.
Read more about our Word Count Comparison test.
Read more about our Word Count Comparison test.
Pass Incentivized Reviews
On Oct 3, 2016, Amazon prohibited incentivized reviews, however we still test for them since there are still millions in our dataset.
5 of the 1,131 total reviews for this product admitted to receiving a free or discounted product in exchange for a review. This is within an acceptable range and it does not appear to be significantly affecting the overall rating for this product.
Read more about our Incentivized Reviews test. Check out our study showing that Incentivized Reviewers are much more likely to leave a positive review.