Jump to content
ReviewMeta Forum

Ratings vs Reviews Rating language is wrong and ultimately misleading

Recommended Posts

I think the issue here is pretty clear from the screenshot and my highlights, and I suspect this is more a display/wording issue than what many people would consider a "bug."
From Amazon:

949 global ratings | 288 global reviews

I'm guessing this is only an issue for preliminary reports.
Currently the switch from "Ratings" in italics to Reviews in non-italics strongly implies that those are legitimate Reviews and contain zero Ratings.

You could probably change that language in the Results box to say "Ratings and Reviews" or put some kind of asterisk and explanation but I think that ignores the problem that the Preliminary Adjusted Rating is not really all that reliable, even though it appears (at the top, absent any explanation) as conclusive.

IMO, the red box and text with the exclamation point (down below) should be what the "Adjusted Rating" box looks like, so there's no ambiguity or confusion.
That large red box at the bottom is hard to miss...if you plan to thoroughly read the whole page. (No idea how it looks on a  phone.) If you just want to see that Adjusted Rating, you may just exit the page.

It's kind of funny that the big red box is an asterisk footnote...but there's no asterisk (let alone a red one or an exclamation point) in the Adjusted Rating. I just mean grammatically funny--there should always be two asterisks, you can't have just one.


Share this post

Link to post

Thanks for pointing this out!  It's definitely displayed incorrectly.  When we run a preliminary report, we don't collect every review, so we don't know the breakdown of ratings vs. reviews.  (What you see on the "global reviews" on Amazon is not accurate.)  Will be changing that to "ratings" and adding a star.


Share this post

Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now


Important Information

Welcome to the ReviewMeta Forums! By viewing our site, you agree to our Terms of Use