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Tommy

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Everything posted by Tommy

  1. Tommy

    Home Depot has become a plague

    We don't currently support writing custom backend extensions. Haven't really taken much of a look at HD recently.
  2. Tommy

    AIDS/Lifecycle

    That is awesome! I really appreciate it.
  3. Tommy

    AIDS/Lifecycle

    Thanks for this! I've been told this is the single largest fundraising event for AIDS research/treatment and one of the best bang-for-your-buck in terms of donating to. Really excited to be a part of this!
  4. Tommy

    Forum & App Suggestions

    How would that work?
  5. Tommy

    Can't Get Extension for Safari

    To be clear, the extension doesn't install on your Mac, it installs on your browser. Which browser do you have? Here's our extension page with links to install on all the different browsers: https://reviewmeta.com/blog/extensions/ Make sure to read our notes for Safari and Opera on that page: Safari: Sorry! Looks like Apple decided to remove their Extension Gallery (where our extension was available) and force us to go through their Mac App Store. We haven’t had the time to jump through all their hoops yet, so for now the extension is not available for the Safari browser. Opera: We’ve submitted our extension to the store and are currently waiting moderation.
  6. Tommy

    Forum & App Suggestions

    I'm seeing the opposite on the notifications list myself. Where are you seeing this? As far as the share button from the app, that's something I noticed recently too! Definitely need a share button.
  7. Tommy

    Review trends

    Oh, my bad - you need to request the full report. The one you sent is just the preliminary. I requested it, so in a few minutes you should be able to see the graph.
  8. Tommy

    Review trends

    We include a rating trend graph on every report - can you post a link to the particular report?
  9. This is why it's always good to read the report - we have to draw the line somewhere, and often when there are products with very few review, there's not enough data to trigger a fail. On this report, we show a WARN for many of the tests, but it's just not enough to throw out the reviews.
  10. Hey Craig- Dang, looks like these guys are really abusing the system here. I always find it interesting when ReviewMeta automatically calls out some obviously suspicious datapoints (https://reviewmeta.com/amazon/B07Y2BJMPX) and Amazon somehow doesn't notice (or doesn't care). This isn't the first office related product we've seen that's been heavily manipulated. We wrote a whole blog post about this "Amazon's Choice" office chair a few months ago, and since then, it's only lost the badge, but held onto the obviously manufactured reviews: https://reviewmeta.com/blog/amazons-choice-badge-given-to-product-with-1000s-of-incentivized-hijacked-and-deleted-reviews/ I think what you are doing is the best strategy - document the abuse and keep reporting them to Amazon. Call them out on social media as much as possible. Keep hammering it until Amazon does something. It sucks that sellers and shoppers must be the ones to police Amazon's own platform...
  11. Tommy

    Getting reviews

    Definitely 100% against Amazon's TOS. It's crazy how many sellers still do this though since it seems so easy for Amazon to prove...
  12. Tommy

    Getting reviews

    Yikes. Can you post a picture of the directions? The report still seems to be calling into question many of these reviews: https://reviewmeta.com/amazon/B07PJWVC9S
  13. Tommy

    intelligent made fakes

    6 product reviews isn't a lot of data for us to go off of. Always worth looking at the report. In this instance, we see the reviewer ease is 5.0, and a few other red flags in the report. Not enough to rule out random chance, but always good to read the report.
  14. Tommy

    High volume around holidays

    This is already somewhat considered - we always check to see what the high-volume day reviewers are saying vs. the rest of the reviews. In this case, we can see that the 9% of reviews that are written on high-volume days give the product 4.5 stars on average, while everyone else gives the product 4.1 stars. In my opinion, this would mean that these reviews are somehow biased. They may not be "fake", but there's something fishy going on about them. Either way, you can always click "View/Edit Adjustment" and slide the "Reviews on high volume days" dial all the way to the right, hit "Apply New Weighting" and you can see what the adjusted rating is with those reviews included.
  15. Tommy

    Refresh Report not working on iPhone app

    Thanks for the bug report. What happened when you clicked the refresh link on the iOS app? Did you see the box appear with the button?
  16. Nothing happens unless you actually go to the page. We're working on an extension improvement, but it still won't automatically update reports unless you go to the page on ReviewMeta.com.
  17. Yeah, but we don't like to use the word Fake: https://reviewmeta.com/blog/unnatural-reviews-and-why-we-dont-use-the-word-fake/ 0% chance that we're changing the name.
  18. Hey Mike- It's always important to remember that both Fakespot and ReviewMeta are estimates - nobody can actually tell which reviews are fake and real as a matter of fact, although Fakespot isn't as upfront about this fact. Fakespot also doesn't share details about their analysis, so it's impossible to check their work or really know how their secret magic formula is working. I've seen Fakespot going around saying that 30% of reviews on Amazon are fake. We think this is way overblown, and put that number closer to 7-9%. Amazon itself claims less than 1%. So our understanding is that Fakespot is much more aggressive and is likely displaying a lot of false positives. Another thing to remember is that just because a product has fake reviews does not mean that it's a bad product. A Fakespot F or a ReviewMeta Fail doesn't necessarily mean the product is fake, defective or faulty. Always go with your gut and always return products on Amazon if you feel you've been deceived. Here's something we wrote about this topic a few years back and a good discussion in the comments: https://reviewmeta.com/blog/fakespot-vs-reviewmeta-for-analyzing-reviews/
  19. Yeah, that notice should still be functioning and might be a good way for us to figure out which ones are using the one-tap reviews.
  20. Yes, we are able to cover the costs of the server and a little bit extra. I haven't run the numbers in a while, but I think that I still haven't even recovered the full investment in the site (was losing money the first several years). I'm not doing this to get rich - I thought it would be a fun hobby to put together and now it's grown to a lot more than that. I still don't feel comfortable taking people's money and I'd rather them donate to the ACLU or CPJ as mentioned on the donate page: https://reviewmeta.com/donate
  21. Interesting - I personally believe that this is the wrong direction. It makes it easier to flood a product with a bunch of one or five star reviews that have zero justification, and possibly without even being able to see the reviewers behind these reviews. Makes it much harder for anyone to get a sense of whether the reviews are fake or real - maybe this is the whole point? We'll see how this goes. Amazon is still "testing" it at this point so we'll see if they keep it. My main question in terms of incorporating this change into ReviewMeta is how are they going to show to the customer the 1-tap reviews? Will it just say "400 reviews" but then they only display the reviews that have written text? Or will they display all 400 reviews, but just say "1-tap review" for each of the one-taps? I think I'll have to write a blog post on why I feel this is the wrong direction.
  22. Tommy

    1 review "one-hit wonders"

    Hello- Thanks for posting. If all the reviewers have 2 reviews, the "Reviewer Participation" test should still raise a red flag.
  23. Tommy

    Help contacting ThePriceTest?

    Hi Ted - Have you tried reaching out to the email they have listed here? https://thepricetest.com/info Can you forward me an example "fake price change" email to [email protected] Why is it that you believe they are doing something to your device in the background?
  24. Tommy

    should I trust your reports anymore

    Hello- Please see our post on the latest algorithm updates: https://reviewmeta.com/blog/0-unnatural-reviews-august-2019-algo-updates-explained/ As usual, we always recommend reading the actual reports and making a determination for yourself. In my opinion, neither of these two products seem to have reviews that look too bad - in fact, both seem to have many reviews deleted recently so they could have been "cleaned up" by Amazon in the meantime.
  25. The source of the app? I'm sure we could make it available. What changes did you want to make?
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