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  3. Tommy

    May I refer to your site and reports in a blog?

    Hey Mark- Thanks for asking! You can use any of the info on the reports, but please don't add words that aren't there, such as "ReviewMeta Certified", "ReviewMeta Verified", or "Guaranteed Fake Review free" or anything of that nature that's not available on the report pages.
  4. So my reviews come up as excellent, my competitors; a FAIL. I'd like to promote this in a blog post that refers to the data in your reports. What do I need to do to respect your intellectual property? Thank you! Mark
  5. brec

    That other reviews scoring site

    Thanks for the research. Transparency is good for trust!
  6. Tommy

    That other reviews scoring site

    Interesting comparison here. Let's take a deeper look... Before we begin, it's important to keep in mind that both sites are estimates, and since I didn't create FakeSpot, anything I say about their analysis is just my guess - I don't know more about the inner workings of their site than any other visitor. (1) SKG Automatic Bread Machine 2LBhttps://www.amazon.com/dp/B071GKYPQ3Amazon: 363 reviews, 4.4 stars, rank 74%ReviewMeta: Fail, 157 reviews, 4.3 stars, rank 63%FakeSpot: Grade D, Adjusted rating 2.0 stars, 49% low quality reviews. For the ReviewMeta report, I'm pretty confident in it after taking a manual look. Looks like there was some suspicious activity which was detected and some of the reviews were de-valued. A product rating reduction of 4.4 => 4.3 isn't nothing, but it seems that the product has been able to generate a decent amount of trustworthy honest reviews over time (which seems to be quite common). Looking at the FS report, if I click on the "Trustwerty adjusted rating" it takes me to Trustwerty.com and shows that it's 2.3 stars. (It also prompts me to pay $10 to see the full report, which I'm not doing). FS also says "44.0% Low Quality Reviews Detected". If there's 363 reviews, that means they're estimating 160 Low Quality Reviews. Assuming every single one of these is a 5-star review, let's look how the review picture changes when we throw them out. 5-star: 293 => 133 4-star: 27 3-star: 11 2-star: 12 1-star: 20 Even if we throw out 160 5-star reviews, the average rating would only drop to 4.2/5. So something isn't quite adding up here. Even if you threw out every single one of the 293 5-star reviews, the average rating would only drop to a 2.6. And that's over 80% of the reviews! I strongly believe that you can't do anything beyond simply devaluing some reviews. The technology looks at reviews and has absolutely no way of knowing anything about the products themselves, so trying to further "punish" a product is a bit of an overstep in my opinion. The bottomline is this: It's unclear how FS is calculating their "trustwerty rating", but it's clear that they aren't using the same methodology that we are here at ReviewMeta. (2) Zojirushi BB-PAC20BA BB-PAC20 Home Bakery Virtuoso Breadmaker with Gluten Free Menu setting (Two selectable variations on the same product page)https://www.amazon.com/dp/B0067MQM48Amazon: 1,776 reviews, 4.5 stars, rank 77%ReviewMeta: Pass, 1,520 reviews, 4.5 stars, rank 82%FakeSpot: Grade D, Adjusted rating approx. 2.4 [approx. because by eye from filled-in stars], 44% low quality reviews. This is an example where FS doesn't like the reviews and RM does. What's tough about this is that RM shows all the work while FS doesn't, so it's hard to see exactly FS has decided to give it the rating that it does. Looking at the RM report, I don't see any major red flags, and since I didn't create FS, I can't say why they found issue with the reviews.
  7. brec

    That other reviews scoring site

    OK! Here are the two products, one in the lower-price range and one in the higher-price range: (1) SKG Automatic Bread Machine 2LB https://www.amazon.com/dp/B071GKYPQ3 Amazon: 363 reviews, 4.4 stars, rank 74% ReviewMeta: Fail, 157 reviews, 4.3 stars, rank 63% FakeSpot: Grade D, Adjusted rating 2.0 stars, 49% low quality reviews. ReviewMeta and FakeSpot seem more or less aligned on these reviews except for the adjusted rating. I actually ordered this on Tuesday, couple of days ago, before I discovered ReviewMeta (and remembered FakeSpot) and am awaiting delivery. I have to decide whether to keep it or to order my alternative, #2 below. On one hand, Review Meta gives the reviews a Fail; on the other hand, the adjusted rating, 4.3, is still very good. There aren't many if any original ratings in any price range with triple-digit number of reviews that average higher than about 4.5. Oh, and compare this one: https://smile.amazon.com/dp/B06XBYYYBL --Exact same model available only from 3rd party sellers at more than twice the price (Amazon is such a bizarre bazaar). 130 reviewers, A grade from FakeSpot. (2) Zojirushi BB-PAC20BA BB-PAC20 Home Bakery Virtuoso Breadmaker with Gluten Free Menu setting (Two selectable variations on the same product page) https://www.amazon.com/dp/B0067MQM48 Amazon: 1,776 reviews, 4.5 stars, rank 77% ReviewMeta: Pass, 1,520 reviews, 4.5 stars, rank 82% FakeSpot: Grade D, Adjusted rating approx. 2.4 [approx. because by eye from filled-in stars], 44% low quality reviews. Independent evidence gives me confidence in this manufacturer and this particular item's quality. The FakeSpot report seems anomalous because almost all of Zojirushi's other bread machines' reviews get A or B grades from them. Why would just one model in a manufacturer's line garner unreliable reviews? Your fellow Nevadan, brec
  8. Tommy

    That other reviews scoring site

    Hey Brec- Welcome to the forum! Yes, this is something I'm definitely interested in discussing. Would love to see your examples. One thing I noticed about the adjusted rating between RM and FS is that RM is ONLY using the existing reviews to recalculate an adjusted rating. So, for example, if a product has ONLY 100 5-star reviews and that's it, it will either get an adjusted rating of 5 stars OR an "insufficient reviews". We're not going to make up lower-star reviews. I've seen products on FS get an adjusted rating of 2 stars when there isn't a single review below 3 stars on that product. They are definitely using a different methodology, and it's not clear what it is.
  9. Tommy, I was struck by the differences in adjusted reviews summary ratings (stars) for a couple of competitive products I'm currently evaluating between ReviewMeta and FakeSpot. If this is a subject you might want to discuss here, let me know and I'll provide more detail. If not, I'll understand completely. brec
  10. Thank you for refreshing or re-running our assessment. I didn't realize the initial evaluation was over a year old. It makes sense now that the initial customer feedback may have come in right after the initial product launch. I also didn't realize I could request a refresh on my own so it's great that we can do that. Thank you for taking these steps on my behalf as the system now correctly reflects the current state, that our flagship SmithShaper® Ab & Squat Roller Multi-purpose Exerciser product has a passing mark in this area. This confirms my understanding and validates that SmithShaper customer feedback is indeed legitimate. I can now see how robust the reviewmeta.com site is and appreciate the valuable service you are providing consumers and businesses alike. I sure hope people take a close look here prior to making purchases of any product to see what's real and what's not. Best wishes to you! Louis SmithShaper LLC
  11. Hello Louis- Thanks for being the first to take a shot at the response dashboard. I went ahead and removed the marketing images from the bottom of your post as to comply with our rules. I'm assuming your product is this one? https://reviewmeta.com/amazon/B01G8FK7V2 The first thing I noticed is that the report was over a year old. I clicked the "Update" button (this is available to any visitor, not just me) and it refreshed the report and shows a PASS now. One thing that I find interesting is that there are 10 unverified reviews, all of which are perfect 5/5 star reviews, while the verified reviews average 4.3 stars. There's also three one hit wonder + unverified reviews from the following reviewers: https://www.amazon.com/gp/profile/amzn1.account.AELNM3YLIV6M7FA2OBP5Y3ZPHNWA?pldnSite=1 https://www.amazon.com/gp/profile/amzn1.account.AGVQJFAHDN4BAQH5AML77NWYZI2Q?pldnSite=1 https://www.amazon.com/gp/profile/amzn1.account.AEWNP7HHNZKNLZKCCZ427WMIHREA?pldnSite=1 All three of these users posted their only review (5-star unverified purchase review for your product) around the same time. Jun-18, Jun-20 and Jul-30 of 2016. This is what could have been causing the initial WARN but now that there's additional reviews, it could have been bumped up to a PASS. Again, I appreciate you going out on a leg and being the first to post a public response.
  12. The reviewmeta.com "WARN" message that appears for the SmithShaper® product line with regards to our Amazon reviews is inaccurate. It has taken our small business two and one half years for our recently introduced product line featuring our U.S. patented SmithShaper Ab & Squat Roller Multi-purpose Exerciser and our exercise pad/kneeling pad products to accumulate over 4,000 customer purchases on Amazon. From these sales we have received wonderful customer feedback. However, you will notice we don't have all that many reviews. That's because these are real reviews from verified Amazon customers who have purchased our products. SmithShaper LLC is proud to be a highly ethical company. We absolutely do not condone, lead or direct any activity that would result in the posting of fake or phony Amazon product reviews. Please review our @smithshaper Facebook or Instagram pages and you will see that we receive excellent feedback. Customer feedback is extremely important to us at SmithShaper LLC. In fact, we have improved our product line, marketing materials, shipping processes and our product packaging as a result. To encourage customer feedback we do the following: 1) For our SmithShaper Bundle and our newly introduced economy gray exercise pad; we paid Amazon a $60 fee to ensure buyers of these products are aware they can leave feedback; and 2) We include a note in our Amazon packaging to thank our customers and encourage them to leave feedback or contact us if they are dissatisfied for any reason. SmithShaper LLC doesn't email our customer list and we do not pay any system or people to leave feedback .Our preference is that our feedback is honest and not forced. It is more valuable to us in that way. SmithShaper LLC understands reviewmeta.com has a policy not to remove their results for any particular automated evaluation they've made. However, it's imperative that consumers are advised that in the case of our SmithShaper product line on Amazon, our customer reviews are from Amazon verified purchasers of our products, period. Ours are legitimate customer reviews. SmithShaper LLC does not operate unethically and we believe the misinformation communicated on reviewmeta.com pertaining to SmithShaper LLC may have a negative impact to our potential purchasers. To learn more about SmithShaper® products, please visit https://www.amazon.com/smithshaper Sincerely, Louis Morales President, SmithShaper LLC
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