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  3. This seems to be textbook Review Hijacking: https://reviewmeta.com/blog/amazon-review-hijacking/
  4. I'm starting to see products swap out to something else completely unrelated and somehow able to keep the reviews--which are generally high rated. It's passing through ReviewMeta undetected as well. This product is an example: https://www.amazon.com/Bunion-Splint-Corrector-Straightener-Hallux/dp/B088MCY739/ref=psdc_8620054011_t1_B07HGTG6L5?th=1 if you look at the Customer images... its not the same product. they switched it and kept the reviews. This needs to be spotted with ReviewMeta algorithm as a major major red flag because currently the results are saying they are genuine reviews.
  5. jimm20

    Seller reviews...

    Thanks for replying Tommy, Do you need an extra developer? Even if it's for things other than a new feature I may be able to assist you.
  6. Tommy

    Seller reviews...

    Thanks for the kind words! We've had some suggest that we start analyzing the seller ratings. It's definitely something that would seem to be helpful, but it is a massive undertaking, so it's unlikely that we'll be able to integrate it anytime soon. It's on the "someday" features of our dev to-do list.
  7. jimm20

    Seller reviews...

    Hello and thank you for this site, I use it often. When I'm looking at a product I also check the seller reviews because they can help you avoid a seller, not just a product. And since it appears that sellers come and go with regularity it might be worth checking their reviews as well. thanks!
  8. Hi Austin- Thanks for chiming in. We do use some forms of machine learning, but we're not just looking at the deleted reviews on Amazon. One of the issues with strictly using machine learning based on deleted reviews as the answer key is that it's not a perfect answer key. We can't say for certain that all undeleted reviews are honest and all deleted reviews are dishonest. Sometimes a user deletes their account and all their reviews. Sometimes a company pressures a customer to remove their review. Sometimes the reviews violate a policy on Amazon that we don't necessarily agree with - for example, you're not allowed to call out other fake reviews in your review. So those reviews will often get deleted. Technically they are against Amazon's TOS, but we don't consider those to be "fake". Furthermore, we don't actually have the ability to collect every single deleted review. We only know if a review is deleted when we collect it at one point, then check back on a later date and see it's no longer there. So if a review is only live on Amazon for 1 day, it's unlikely that we'll ever see it. We did a blog post on the topic of gauging our accuracy based on the deleted reviews a while back, might be worth checking out: https://reviewmeta.com/blog/how-accurate-is-reviewmeta-com/
  9. It seems like that kind of algorithm would be able to most accurately weight reviews across Amazon. Is there a reason you don't do this?
  10. Tommy

    Fake Review Scheme?

    We did have a skewed helpfulness test (https://reviewmeta.com/blog/skewed-helpfulness/) however had to discontinue it because Amazon stopped displaying the number of helpful and unhelpful votes. Now they only show the total net helpfulness, which isn't as helpful to us.
  11. nepats197

    Fake Review Scheme?

    Disgusting. I'd like to be able to rely on reviews before purchasing a product, especially off brand, and we clearly can't anymore. It's really too bad Amazon doesn't have any protocols/ analytics in place to alert and prevent such weird behavior; but I guess upon casual observation they could appear relatively legitimate without connecting the dots. Amazon really is turning into a chinese wish.com dumping ground. Do you think reviewmeta could maybe flag the above (your email) as questionable reviews; meaning those with abnormal 'helpful' review counts and then for the rest returning to 1-2 helpfuls. Not really sure what else could be done or how these could be flagged.
  12. Tommy

    Fake Review Scheme?

    Wow, and just today I got this spam email, literally 5 times: Hello Merchant, I’ve made an Analytics on your Amazon Product Reviews that are Converting your shoppers till SALES. So, we’d love to help you with each of your Amazon Product for their Customer Reviews that will increase your sales better than before. What is this? It’s called, “Amazon VOTES” Means - “Helpful” or “Report Abuse” thumbs for your Product Reviews. In this way, we can easily push down your Negative/Critical Reviews from the top reviews page or product home page and keep up only the best Positive reviews under top page to attract more shoppers and maximum conversion of SALES! ADVANTAGE OF VOTES? 1. Bring the best Customer Reviews of your Choice to page#1. Let your Buyers only see the Good or Best Reviews of your Product. 2. So, You get to manage featured 5 Star reviews on the 1st page. 3. Improve conversion by turning potential buyers into customers. 4. Improve SEARCH Results of your Product Keywords in Amazon. 5. Beat your Competitor’s attacks to your listing by VOTES! “It’s almost a rearranging of your customer reviews list as you’re expecting as a best seller” Please have a look in details: https://www.getamazonreviews.com/amz-votes-for-reviews We're a big team and agency here to take care of your amazon product reviews by Votes and many more. Regards, Rashedur Jaman CEO, GetAmazonReviews.com Email+Skype: [email protected] +17249244185
  13. Tommy

    Fake Review Scheme?

    I agree, this definitely looks fishy. Immediately when you flip to the second page of reviews, the helpfulness count drops from 30+ to 1-2. It appears that someone was trying to get these reviews to the first page. This probably isn't the only seller engaging in something like this. What's interesting is that I often get spam emails that look like this: Hello Amazon Seller, If you’re worried about your 1 or 2 star Negative Reviews those are highly damaging your daily sales by making customer Confusion when it’s showing over the front page of your all Customer Reviews list. In that case, We’re helping Amazon sellers to scale up their sales by Up-Vote (Helpful) your Positive Reviews or Push Down all of your Negative Product Reviews to attract more shopper and then boost your sales instantly. Why us: 1# Always Pay after seeing results, no advanced or Upfront money needed to begin with us. 2# Doing Votes by real even Regular purchase background customer profile, NO BOT or anything like that. 3# 100% Guaranteed for Seller Safety, Privacy & Faster Results. 4# Available for any Country or Any Amount of Votes. I would really love to appreciate your comments or queries. Feel free to Contact $kype: rollonvotesservice Email: [email protected] So I'm assuming they're flying under the RM radar because they only had a few carefully placed reviews, and then leveraged any 5-star reviews with the helpful votes pushing them to the top. This is one of the reasons I often recommend that people sort reviews by "recent" and read some of those. It's hard for a seller to constantly be stuffing fresh reviews in, so often times, the most recent reviews will help show a more current picture of the product.
  14. nepats197

    Fake Review Scheme?

    I was looking at dehumidifiers and something about the reviews just seems off to me. Running a reviewmeta test on it comes back clean and to most would seem like legitimate reviews but can't help questioning it; maybe it's just me... https://www.amazon.com/Waykar-Dehumidifier-Basements-Moisture-Continuous/product-reviews/B07VWHR7LQ/ref=cm_cr_dp_d_show_all_btm?ie=UTF8&reviewerType=all_reviews - All of the top reviews have 5 stars - At least 30-40 people found just these reviews helpful. More recent reviews, only 1-2 people found them useful. - They're all posted within a month or two of each other. - The top most reviews are also the oldest reviews - The reviews read like a commercial or seem to have gone through a google translate. - Looking at some of the other reviews these people have done also seems to be strange such as this one; untypical purchasing imo. Almost seems like Vine type reviews but to build an initial reputation for the product. Again I could just be reading into this too much but seemed a little weird to me.
  15. nobbler

    Home Depot has become a plague

    I'm assuming it's a parse-transform-process pattern of some sort-- I'd very interested in the ability to handle the parse and transform and, putting myself in your shoes, just disable amazon specific analytics. Putting it a different way, let's say, a web service that accepts an aggregate of reviews for product X from seller Y and generates site agnostic resultsets I had an idea like this site back when Nvidia announced some machine learning API until I read a white paper that said human beings can't tell fake from genuine statements but like all machine learning, "How does one generate an "answer" set?" The closest you've gotten, I think? is the pulled reviews by amazon dataset. Anyway. I get it. No external user control. Makes sense.
  16. Tommy

    Home Depot has become a plague

    We don't currently support writing custom backend extensions. Haven't really taken much of a look at HD recently.
  17. Does ReviewMeta support writing extensions for it's backend yet? Even non-public facing? Because I'd seriously write one in a hot minute if I could. Comedy reviews from a guy in New Mexico who loves his battery powered thermal snowcoat. Not kidding. And, probably obvious to everyone, but the fake review as "narrative". "My husband and I set about to Y and we needed a FOOZLE" and so on.
  18. TPS

    Forum & App Suggestions

    Minor glitch: the YouTube link below 👇🏽 doesn't seem to go anyplace.
  19. KrinkleKat

    PayPal or Patreon option needed + nut query

    This right here is one of the many reasons why I love ReviewMeta so much! Whenever I brag about your site to someone and they call into question what you get out of it, I always tell them that you did not put this together to get rich, but because of your love for transparency
  20. Tommy

    AIDS/Lifecycle

    That is awesome! I really appreciate it.
  21. KrinkleKat

    AIDS/Lifecycle

    You hear so many horror stories now a days about fundraising events that misused donations (hence my search on Charity Navigator), so as you can imagine, I was thrilled with your choice of charitable organizations and fundraising event. I was also excited to learn that my job will match my donation, dollar for dollar, so that should help with the cause!!
  22. Tommy

    AIDS/Lifecycle

    Thanks for this! I've been told this is the single largest fundraising event for AIDS research/treatment and one of the best bang-for-your-buck in terms of donating to. Really excited to be a part of this!
  23. KrinkleKat

    AIDS/Lifecycle

    Tommy, I noticed you were going to participate in the AIDS/Lifecycle biking fundraiser and thought you may appreciate these two links along with anyone who may be on the fence regarding donating to the cause: http://www.charitynavigator.org/index.cfm?bay=search.summary&orgid=4428 http://www.charitynavigator.org/index.cfm?bay=search.summary&orgid=4016 These are the two charitable organizations that are hosting the event so if anyone was questioning whether they should help out (http://www.tofighthiv.org/site/TR?px=3103070&fr_id=2180&pg=personal), then hopefully these reviews will paint a better picture as to where their money is going. And for anyone not familiar with Charity Navigator, per their site:
  24. TPS

    Forum & App Suggestions

    If I check a reviewER via app, it doesn't show in the history later. If it were to, then I could favorite as normal.
  25. Tommy

    Forum & App Suggestions

    How would that work?
  26. TPS

    Forum & App Suggestions

    Another RFE: Could we have a way to favorite reviewers (myself, mostly 😜) , iff we use the app to rate 1?
  27. beachlover

    Can't Get Extension for Safari

    Thanks, Tommy. I normally use Safari, so maybe I'll set it up on Chrome for now while you're dancing with Apple. Thanks again.
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