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  2. Tommy

    DormDoc Reviews

    Thanks for the response. We've linked to this page from your brand page and all products.
  3. DormDoc

    DormDoc Reviews

    We at DormDoc have never utilized any form of review solicitation/collection. Our reviews are legitimate. Sincerely, Elaine Harrington, R.Ph. President and General Manager DormDoc LLC San Antonio, Texas https://reviewmeta.com/brand/dormdoc
  4. Earlier
  5. Tommy

    Hijackers of Inactive products

    I am asking myself this question all the time. I'm just one guy who is going off nothing but the publicly available data that Amazon displays on their site, and I'm able to flag a lot of these extremely suspicious reviews. Amazon should have figured this out A LONG TIME ago. Any of their tens of thousands of developers is probably a better coder than myself. I just don't get it. I think you're right about how it hurts both customers and the sellers who are playing by the rules. As far as creating a tool that helps sellers get notified if their listings are hijacked, I think I could put together something. The data is there, it's just a matter of trying to organize it in a way that would be organized and easy to understand. There's already been a few big news stories about this (about a year ago), however my prediction is once the story is really syndicated throughout the mainstream media, Amazon will then magically close all the loopholes. Similar to what happened with incentivized reviews in 2016.
  6. The individual items on Amazon are sometimes removed, but the hijacker continues doing business on Amazon. Why does Amazon not terminate such accounts who blatantly continue hijacking inactive products and co-opt those inactive products as variations to boost the ranking of the garbage they sell on Amazon? Is Amazon protecting those hijackers somehow? Multiple reports of these hijacking violations to Seller Performance fall on deaf ears. Hijacker# 1 https://reviewmeta.com/brand/sumpol if you check their products multiple hijacking of inactive products is their modus operandi including the item that reviewmeta gave "Pass" rating https://reviewmeta.com/amazon/B01NCUFYCX but viewing the actual item on Amazon shows the reviews are NOT for pest repellers but for the hijacked ASIN that used to be made in usa Garden Spikes The ASIN B01NCUFYCX is actually Garden Spikes that has been hijacked by the Sumpol, check out the reviews and photos on those reviews. Hijacker #2 https://reviewmeta.com/brand/asavea they never launched a product without hijacking someone elses reviews... tens of thousands of them. I am sure you know there are thousands of companies who aggregate other (inactive) product reviews as hidden variations. It seriously undermines the consumer's trust in the Amazon marketplace. It will not take long for enough consumers to get burned by these scammers, one unhappy customer tells about their experience to 15 of their friends and Amazon will go the way of eBay destroying the trust they had. These review hijackers are using Vendor Central interface on Amazon to overwrite inactive Amazon ASINS with their title, images, description, and brand. How can Amazon give anyone with Vendor Central account the ability to hijack products and their reviews by THOUSANDS and not know? I am sure Amazon knows. WHY do they let this going on that is the real question. Obviously, it cannot be because they cannot police the issue. ReviewMeta is proof of that. If you could write a code, that easily identifies fake reviews and fake review accounts and fake review buyers, so can Amazon, with their billions in resources! So I tend to think Amazon finds that it is more profitable for its bottom line to let this go on and sweeps it under the rug, thinking it's too big to fail. Besides Amazon customers who are being fleeced and duped into thinking they are purchasing a quality product that earned lots of 5-star reviews ... the honest sellers who sell quality items lose on multiple levels: If sellers' items that have good reviews go out of stock, the hijackers use those Vendor Central accounts and overwrite the inactive item's title, brand, description and images and aggregate it as an invisible variation to the low-quality item they are pushing on Amazon. It is almost impossible to get the hijacked item reverted back to before hijacking version. Amazon has not trained it's catalog team to assist sellers in recovering the hijacked items and many many sellers tried for MONTHS and still could not recover their items from the hijacking. This is a major problem for sellers on Amazon. Amazon algorithm elevates items with lots of positive reviews to the top of the search, so those low-quality items with hijacked reviews are presented to Amazon consumer on top of the results and the sellers who actually have quality products with real reviews are never seen as consumers tend to buy based on the reviews and based on the ranking. So high-quality items with real reviews have no chance in certain categories that are flooded by the review hijackers. The affected Amazon sellers whose items have been hijacked are spending time trying to either convince Amazon to revert their hijacked item back to original listing or convince Amazon that the hacker sellers ( mostly based overseas ) are gaming the system. That time should be spent on servicing customers, improving the product, rather than defending from scams. The amount of time a seller is forced to invest in just defending their product is so significant, many sellers of quality items simply gave up and moved on. My question is: Can reviewmeta develop tools for Amazon sellers to assist in defending hijacked products? For example, something like a section on reviewmeta that would relate brand/seller to a suspected product hijacking volume? I would like to be able to have a section like this https://reviewmeta.com/brand/asavea which would also aggregate suspected hijacked inactive asins so when seeking assistance from Amazon catalog team to revert an item this brand hijacked from us, I would be able to provide additional evidence of a pattern in their activities
  7. Tommy

    Help contacting ThePriceTest?

    Sure, I'll reach out to them and see if they can provide a fix.
  8. @Tommy I understand ThePriceTest.com is RM's partner to help monetize. Do you have a way to actually get hold of them? I tried sending an RFE to [email protected] (from https://thepricetest.com/info), &, after trying for 3 days, GMail reported > The recipient server did not accept our requests to connect. Learn more at https://support.google.com/mail/answer/7720 [thepricetest.com 138.68.54.131: timed out] which seems… concerning.
  9. I'd be very interested in this and I'm sorry for this being my first post but I love the RM concept in general. Its important imo as well at a time where we must question more and more things on the internet, media, TV, radio, movies, etc not just Amazon and not just reviews.... that being said I dig it guys and I've heard a few podcasts and been reading about RM and using it for a few weeks now and im pretty sure I see the vision and would love to help or learn more! Thanks
  10. There's still a matter of publishing it through the Google Play store and managing it that I wouldn't necessarily want to "crowdsource".
  11. I wonder whether you even need that much? Perhaps a small banner across RM pages to invite some number of Android/mobile devs to be interested in supporting a RM redirect someplace? Like DuckDuckGo did w/ !ReviewMeta? Or 1 of them to fork the aforementioned app, so all that it does is send an ASIN/Amazon URL to RM?
  12. I don't blame the dev - adding support for multiple sites would eliminate the simplicity of the whole thing. That said, this is an excellent start for the app that we are eventually going to build. Just need to find a contractor who has some experience with publishing Android apps. Hopefully we'll have something soon!
  13. The MIT Licensing would let 1 just change that redirecting bit to RM, & republish, though 1 would have to change some resources (new app & package name, & different images, &c). The most difficult part might be putting together the actual build environment. Unfortunately, the original dev has no interest in RM.
  14. Wow, seems like it wouldn't be hard at all to just use that source code to make something that does exactly this but for ReviewMeta. Developing Andriod/Iphone apps isn't something that I'm familiar with, but I think that it could be easily figured out since the concept is so darn simple.
  15. I opened an RFE @ https://github.com/cstew/TryCamel/issues/2 to adapt an existing simple Android app to share Amazon URLs into the appropriate analysis page @ RM. Anyone interested (especially @Tommy), please support via comments there! Such makes a lot of difference to (especially open-source) developers! 🙇
  16. Tommy

    The New Amazon Review Scam Tactic

    Wow! This was covered by the Washington Post last year - it's sad that it's still an industry that seems to be flourishing. These sites seem to be pretty blatant. I wonder if they are on Amazon's radar at this point...
  17. PoshM_Amazon

    The New Amazon Review Scam Tactic

    Hello! I loved your guys' post back in June of 2016 diving into the world of incentivized Amazon reviews. Well done and thank you! In case you guys were unaware, which I'm sure you've noticed, the new tactic for Amazon review scams now comes in the form of "rebates". Sellers list a product on a review site at full price so as to bypass Amazon's unverified review filter, the buyer purchases the product at full price on Amazon and later receives reimbursement through Paypal (or something like it) by the seller so it can't be tracked by Amazon. Some review/deal services will withhold reimbursement until the buyer has left a review. I really don't know what a good solution is for Amazon since the sellers are sorta clever to sell at full price and use a third party system to reimburse after the review is left so that Amazon will give it a verified review badge. Wanted to put on your radar so these scums could stop cheating the system! Some popular sites some of my girlfriends use is rebatekey and VIP Power Club on FB. I personally have seen this being used on some Facebook ads myself. Is there any hope for a review system you can truly trust on Amazon 😞
  18. I've done a little bit of consulting work helping write reports for sellers who suspect that their competitors are trying to attack them. The problem is that it's always difficult to "prove" that a review is fake, and then also getting Amazon to respond or take any action is never guaranteed. Then the other thing I've seen is that some brand owners (not saying that you're doing this) will claim that every negative review about their business or product is fake. Sometimes people believe in their products so much that they can't believe someone wouldn't like it. Last, I've seen brand owners actually start to get a bunch of negative reviews because a competing seller slipped in and started offering a knock-off product under the same listing for a lower price.
  19. We've seen an influx of fraudulent review activity on our own products by our competitors. Has anyone used ReviewMeta to filter through and identify fraudulent reviews on their own products?
  20. Hello Guyr8s- Thanks for writing in. As I mentioned on the "Donate" page (https://reviewmeta.com/donate) I previously had Paypal open for donations, and even started setting up a Pateron account, however part of me never really felt right taking my visitor's money. I know that a lot of successful online businesses run entirely on donations (e.g. Wikipedia) but for some reason, I just feel uncomfortable when people are generous with me when I think there's other people or organizations that need it more. That said, here's a few things to keep in mind: If you want to hide ads, anyone can click the big button at the bottom of the page here: https://reviewmeta.com/donate (If it's not working, just let me know and I'll fix it. The button broke once, so I wouldn't be surprised if it breaks again). Don't feel bad about clicking the button - it's like a fraction of a fraction of a cent of ad revenue. If you want to help the site improve, share your ideas and feedback here on the forum. I'm happy to discuss features and upgrades here (also, trying to spark some discussion here on the forum). A lot of the features added to the site in the last year have started as suggestions from visitors like yourself!
  21. It would behoove you and make it easier for folks like me, to arrange acceptance of PayPal donations OR setup with Patreon.com for ongoing and continuous supporters. The limit to using credit cards only is a deal-breaker for me. Another issue that might help gifting would be a simple mathematical focus to your monetary challenge. Something like this: "If the users of our site could contribute $0.03 each time they use it it would cover our expenses." "If our users could see their way clear to donate $1.24 a month or say, $15.00 a year, we could eliminate ads, speed up the site, and improve my sleep patterns!" I am making up the numbers but you likely already know what that data is quite well. I use and appreciate what you offer. If we knew the impact our single contribution meant, it would make helping your service much more personal and rewarding. Thank you!
  22. Tommy

    RFE: Filtering Category Pages

    There's been some caching implemented - the category pages take a lot of server resources, so we store a page for a few hours after it has been generated to reduce server load.
  23. TPS

    RFE: Filtering Category Pages

    @cast Actually, they used to update in realtime until recently.… @Tommy what changed?
  24. cast

    RFE: Filtering Category Pages

    After updating the product reviews, the associated category page does not update. It would be nice to have this automatically update
  25. Tommy

    RFE: Filtering Category Pages

    Thanks for the suggestion! Yes, I see how the category pages can be greatly improved with the simple addition of a few filters. To be honest, I'm not in love with the category pages and want to do a complete overhaul in the coming months. Any more input on using the category pages will help give me ideas on how to re-design them. As for the moderation, I've still got to mess with the settings. I thought that only posts in the "Brand Response" forum would need to go through moderation, not the "Everything Else" forum as well. Edit: Looks like it's automatically going through moderation because it contains a link! I suppose I'll turn that off because most posts will contain links as a reference to stuff on the site.
  26. If you check category pages (e.g., https://reviewmeta.com/category/amazon/3732981), you'll notice that they're often overrun w/ products that have very few reviews. Why not give us an option to filter (the sorting is fine) these pages to, e.g., remove items that have less than a user-configurable # of RM-accepted reviews, or a Failed RM rating? That'd help significantly in so many categories! P.S.: "Thanks for submitting your response. Your submission will soon be moderated. If your response is approved, we will post a link to your response on your brand page and product pages on ReviewMeta.com. PLEASE DO NOT SUBMIT ANOTHER OFFICIAL RESPONSE, IT MAY BE DELETED." isn't correct for every post. 😉
  27. Is the selector you're referring to on Amazon the where you pick the "Size" (Queen/King/Full/etc) and then "Style" (8-inch/10-inch/etc)? It would be nice to have that in theory, but unfortunately we haven't been collecting that data necessary for that and it would be a pretty substantial effort to start collecting it. If Amazon had some sort of data-share agreement with us, then it would be easier to implement things like this, but unfortunately there is no such agreement in place, so it's hard to mimic the Amazon display on a lot of aspects. That said, I see your point on only being able to go off the titles, so I'll have to think about how we can use the existing data to be displayed in a better format.
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