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TCL 55FS3750 55-Inch 1080p Roku Smart LED TV (2016 Model) From TCL Report Feedback

Pass Reviews appear natural

Original:

7,780 Reviews

Adjusted:

5,806 Reviews

Rank in: LED & LCD TVs
66%
61%

View/Edit Adjustment
How is this calculated
Report Last Updated: Jan 5, 2018
Update Available
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Report Card

Click a test to jump to details

FAIL Suspicious Reviewers
FAIL Phrase Repetition
FAIL Overlapping Review History
FAIL Skewed Helpfulness
WARN Deleted Reviews
WARN Rating Trend
WARN Reviewer Participation
PASS Unverified Purchases
PASS Word Count Comparison
PASS Reviewer Ease
PASS Brand Repeats
PASS Incentivized Reviews
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Most Trusted Reviews

I love this TV best one ever but I recommend ... [Go to full review]
Feb 25, 2017      
100% TRUST
  • Verified Purchaser
  • One-Hit Wonder
  • Easy Grader (avg. rating: 5.0)


Least Trusted Reviews

Wasn't sure about purchasing an "off brand" tv but I ... [Go to full review]
Dec 31, 2015      
0% TRUST
  • Verified Purchaser
  • Contains repetitive phrases (show)
  • Single-Day Reviewer (posted all reviews on Dec 31, 2015)
  • Take-Back Reviewer (1 deleted review; avg. rating: 5.0)
  • Overlapping Review History: reviewed 1 of 9 top products
  • Overrepresented Participation (posted 10 reviews)
  • Easy Grader (avg. rating: 5.0)


Analysis Details

Note: While Amazon claims 7,780 reviews, we counted 6,828 available on their site.

Fail Suspicious Reviewers

Take-Back Reviewers


686 of the 6,828 reviewers have had at least one of their past reviews for another product deleted. The Take-Back Reviewers have rated this product an average of 4.4 while the reviewers who don't have any deleted reviews in their history have rated this product an average of 4.1. Based on our statistical modeling, the discrepancy in average rating between these two groups is significant enough to believe that the difference is not due to random chance, and may indicate that there are unnatural reviews.

from take-back reviewers

from reviewers without previously deleted reviews


4.4
4.1


Single-Day Reviewers


1,414 of the 6,828 reviewers have written multiple reviews but posted all of them on a single day. While this is more Single-Day Reviewers than we'd expect to see, it does not appear to have a significant impact on the overall rating.

from single-day reviewers

from non-single-day reviewers


4.0
4.2


Read more about our Suspicious Reviewers test.

Fail Phrase Repetition
Reviews that contain one of these phrases are NOT necessarily devalued; read more about how this test works here.

Common Phrases in Reviews:
340 reviews
(5.0%)
235 reviews
(3.4%)


119 of the 6,828 total reviews for this product use substantial repetitive phrases between them. These reviewers have rated this product an average of 4.7 while reviews without substantial repetitive phrases rated this product an average of 4.1. Based on our statistical modeling, the discrepancy in average rating between these two groups is significant enough to believe that the difference is not due to random chance, and may indicate that there are unnatural reviews.

from reviews with substantial repetitive phrases

from reviews without substantial repetitive phrases


4.7
4.1


Read more about our Phrase Repetition test.

Fail Overlapping Review History

2% also reviewed:
Fire by Amazon

2% also reviewed:
Amazon Fire TV Stick by

1% also reviewed:
Product Unavailable by

Does not include products
from the same brand


587 of the 6,828 reviewers have substantial overlapping product review history. These reviewers have rated this product an average of 4.5 while the reviewers who have a more unique product review history rated this product an average of 4.1. Based on our statistical modeling, the discrepancy in average rating between these two groups is significant enough to believe that the difference is not due to random chance, and may indicate that there are unnatural reviews.

from reviewers with substantial overlapping history

from reviewers without a substantial overlapping history


4.5
4.1


Read more about our Overlapping Review History test.

Fail Skewed Helpfulness
We examined the average net helpfulness score of negative reviews against the average net helpfulness score of positive reviews. The net helpfulness score is the number of times a review has been marked as helpful minus the number of times a review has been marked as unhelpful. We found that the negative reviews had an average net helpfulness score of -1.4 while the positive reviews had an average net helpfulness score of -0.3. Based on our statistical modeling, this discrepancy is significant enough to believe that the difference is not due to random chance, but possibly due to influence of unnatural voting patterns.

Example critical reviews

-0.3 average net helpfulness for positive reviews

-1.4 average net helpfulness for negative reviews


Read more about our Skewed Helpfulness test.


Warn Deleted Reviews

We discovered a total of 126 deleted reviews for this product, with an average rating of 4.3. Even though deleted reviews don't affect the average rating, the fact that action was taken to delete reviews raises some red flags about the integrity of the reviews for the product as whole.

4.3 average rating of deleted reviews

4.3



Read more about our Deleted Reviews test.

Warn Rating Trend

  • 7%
  • Created over 16 days

We counted 6,828 reviews for this product over the span of 636 days, an average of 10.7 reviews per day. If these reviews were created randomly, there would be a 99.9% chance that we would see 23 or fewer reviews on any given day.

However, we see the following 16 days exceeding this threshold:In total, we found that 456 reviews were created on just 16 days. Although any days with a larger number of reviews than expected is suspicious, the discrepancy in ratings from reviews created on these high volume days and reviews created on other days isn't significant enough to rule out the possibility of it being due to random chance.

from reviews created on high volume days

from reviews created on normal volume days


4.2
4.1


Read more about our Rating Trend test.

Warn Reviewer Participation

  • 35%
  • From reviewers with an overrepresented participation

We see the following 1 participation group with a statistically significant greater concentration than what we'd expect to see:In total, we found that 2380 reviewers (or 35%) are within an overrepresented participation group. While this is more reviews from overrepresented participation groups than we'd expect to see, the discrepancy in ratings between reviewers in an overrepresented participation groups and all other reviewers isn’t significant enough to rule out the possibility of it being due to random chance.

From reviewers with an overrepresented participation

From reviewers with a properly represented participation


4.2
4.1


Read more about our Reviewer Participation test.

Pass Unverified Purchases

450 of the 6,828 total reviews for this product are unverified purchases. This is within an acceptable range and it does not appear to be significantly affecting the overall rating for this product.

from unverified purchasers

from verified purchases


3.8
4.2


Unverified purchases may be the result of Kindle Unlimited readers, buyers who didn't pay full price, or reviewers who did not purchase the product at Amazon. Read more about our Unverified Purchases test.

Pass Word Count Comparison

  • 0%
  • Have an overrepresented word count
We didn't find any review word count groups that had a statistically significant greater concentration than what we'd expect to see in this category.
Read more about our Word Count Comparison test.

Pass Reviewer Ease
The ease score is the average rating for all reviews that a given reviewer submits. The average ease score for reviewers of this product is 4.1, while the average ease score for reviewers in this category is 4.2.

4.1 Product's Average Ease Score

4.2 Category's Average Ease Score


4.1
4.2


Read more about our Reviewer Ease test.


Pass Brand Repeats

Brand Repeaters

We didn't detect a substantial amount of Brand Repeaters.

Pass Incentivized Reviews
On Oct 3, 2016, Amazon prohibited incentivized reviews, however we still test for them since there are still millions in our dataset.


2 of the 6,828 total reviews for this product admitted to receiving a free or discounted product in exchange for a review. This is within an acceptable range and it does not appear to be significantly affecting the overall rating for this product.

from incentivized reviews

from non-incentivized reviews


4.5
4.1


Read more about our Incentivized Reviews test, or check out our study showing that Incentivized Reviewers are much more likely to leave a positive review.