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SpaWorks Konjac Exfoliating Facial Cleansing Sponge - 2 pack - Feel Beautiful From Spaworks Report Feedback

Warn Unnatural reviews possible*

Original:

51 Reviews

Adjusted:

36 Reviews

Rank in: Skin Care
4%
4%

How is this calculated
Report Last Updated: Sep 14, 2017
Update Available

Report Card

Click a test to jump to details

FAIL Deleted Reviews
FAIL Unverified Purchases
FAIL Incentivized Reviews
FAIL Suspicious Reviewers
FAIL Overlapping Review History
PASS Rating Trend
PASS Word Count Comparison
PASS Phrase Repetition
PASS Reviewer Ease
PASS Brand Repeats
N/A Reviewer Participation

Most Trusted Reviews

Kept one for myself and gave one to my boyfriend. ... [Go to full review]
Jun 10, 2016      
100% TRUST
  • Verified Purchaser
  • Critical Reviewer (avg. rating: 3.2)


Least Trusted Reviews

I have a combination of sensitive and dry skin so ... [Go to full review]
Aug 2, 2015      
0% TRUST
  • Unverified Purchaser
  • Created on a high volume day
  • Overrepresented word count (133 words)
  • Admitted to receiving an incentive
  • Contains repetitive phrases (show)
  • Take-Back Reviewer (548 deleted reviews; avg. rating: 4.6)
  • Brand Repeater (4 of 254 reviews for this brand; avg rating: 5.0)
  • Overlapping Review History: reviewed 6 of 9 top products
  • Easy Grader (avg. rating: 4.6)


Analysis Details


Fail Deleted Reviews

We discovered a total of 25 deleted reviews for this product, with an average rating of 4.9. Even though deleted reviews don't affect the average rating, the fact that action was taken to delete reviews raises some red flags about the integrity of the reviews for the product as whole.

There are a few limitations to keep in mind regarding the Deleted Reviews test:
  1. We don't have a magic ability to collect every single deleted review; we can only identify reviews as deleted if we collect them on one date and then notice they are no longer visible on a subsequent date.
  2. We have no information on reviews that were never published in the first place.
  3. We also don't know why these reviews were removed. It could be action from the platform, personal decision by the review author, part of an entire account closure, even some data error on our part, etc.
Read more about the Deleted Reviews test here.

4.9 average rating of deleted reviews

4.9


Show distribution of deleted reviews

Fail Unverified Purchases

15 of the 51 total reviews for this product are unverified purchases. The unverified purchasers have rated this product an average of 5.0 while the verified purchasers have rated this product an average of 3.4. Based on our statistical modeling, the discrepancy in average rating between these two groups is significant enough to believe that the difference is not due to random chance, and may indicate that there are unnatural reviews.

from unverified purchasers

from verified purchases


5.0
3.4


Unverified purchases may be the result of Kindle Unlimited readers, buyers who didn't pay full price, or reviewers who did not purchase the product at Amazon. Read more about our Unverified Purchases test.

Fail Incentivized Reviews
On Oct 3, 2016, Amazon prohibited incentivized reviews, however we still test for them since there are still millions in our dataset.


Less than approximately 10% of reviews admitted to receiving a free or discounted product in exchange for a review. Incentivized reviews have rated this product an average of 5.0 while reviews that were not incentivized rated this product an average of 3.7. Based on our statistical modeling, the discrepancy in average rating between these two groups is significant enough to believe that the difference is not due to random chance, and may indicate that there are unnatural reviews.

from incentivized reviews

from non-incentivized reviews


5.0
3.7


Read more about our Incentivized Reviews test, or check out our study showing that Incentivized Reviewers are much more likely to leave a positive review.

Fail Suspicious Reviewers

Take-Back Reviewers


Approximately 35% of reviewers have had at least one of their past reviews for another product deleted. The Take-Back Reviewers have rated this product an average of 4.8 while the reviewers who don't have any deleted reviews in their history have rated this product an average of 3.3. Based on our statistical modeling, the discrepancy in average rating between these two groups is significant enough to believe that the difference is not due to random chance, and may indicate that there are unnatural reviews.

from take-back reviewers

from reviewers without previously deleted reviews


4.8
3.3


Read more about our Suspicious Reviewers test.

Fail Overlapping Review History
Reviewers of this product have ALSO reviewed the following products:

Does not include products
from the same brand


Approximately 30% of reviewers have substantial overlapping product review history. These reviewers have rated this product an average of 4.6 while the reviewers who have a more unique product review history rated this product an average of 3.5. Based on our statistical modeling, the discrepancy in average rating between these two groups is significant enough to believe that the difference is not due to random chance, and may indicate that there are unnatural reviews.

from reviewers with substantial overlapping history

from reviewers without a substantial overlapping history


4.6
3.5


Read more about our Overlapping Review History test.

Pass Rating Trend
  • <10%
  • Created on high-volume days
We didn't notice any signals that would indicate reviews were created unevenly over time.
Read more about our Rating Trend test.

Pass Word Count Comparison

  • <10%
  • Have an overrepresented word count
We didn't find any review word count groups that had a statistically significant greater concentration than what we'd expect to see in this category.
Read more about our Word Count Comparison test.

Pass Phrase Repetition
Reviews that contain one of these phrases are NOT necessarily devalued; read more about how this test works here.

Common Phrases in Reviews:
~5% of reviews
~8% of reviews
~5% of reviews
~5% of reviews
Show MoreShow Less


Less than approximately 10% of reviews use substantial repetitive phrases between them. This is within an acceptable range and it does not appear to be significantly affecting the overall rating for this product.

from reviews with substantial repetitive phrases

from reviews without substantial repetitive phrases


5.0
3.8


Read more about our Phrase Repetition test.

Pass Reviewer Ease
The ease score is the average rating for all reviews that a given reviewer submits. The average ease score for reviewers of this product is 4.2, while the average ease score for reviewers in this category is 4.3.

4.2 Product's Average Ease Score

4.3 Category's Average Ease Score


4.2
4.3


Read more about our Reviewer Ease test.


Pass Brand Repeats

Brand Repeaters


Approximately 15% of reviewers have reviewed other products for this brand. This is within an acceptable range and it does not appear to be significantly affecting the overall rating for this product.

from Brand Repeaters

from Non-Repeaters


5.0
3.6


Read more about our Brand Repeats test.

N/A Reviewer Participation
We haven't collected sufficient data to run this test yet. See more


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