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Apple iPhone 5s Unlocked Cellphone, 16GB, Space Gray From Apple Report Feedback

Warn Unnatural reviews possible

Original:

3,114 Reviews

Adjusted:

1,435 Reviews

53%
54%

View/Edit Adjustment
How is this calculated
Report Last Updated: Mar 14, 2017
Update Available
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Report Card

Click a test to jump to details

FAIL Suspicious Reviewers
FAIL Word Count Comparison
FAIL Overlapping Review History
WARN Deleted Reviews
WARN Reviewer Participation
PASS Rating Trend
PASS Unverified Purchases
PASS Phrase Repetition
PASS Reviewer Ease
PASS Brand Repeats
PASS Skewed Helpfulness
PASS Incentivized Reviews
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Most Trusted Reviews

Great condition!! Minor barely can see scratches . Nothing wrong ... [Go to full review]
Mar 7, 2017      
100% TRUST
  • Verified Purchaser
  • Critical Reviewer (avg. rating: 4.0)


Least Trusted Reviews

Dec 15, 2015      
0% TRUST
  • Verified Purchaser
  • Overrepresented word count (2 words)
  • Single-Day Reviewer (posted all reviews on Dec 15, 2015)
  • Overlapping Review History: reviewed 1 of 9 top products
  • Overrepresented Participation (posted 9 reviews)
  • Easy Grader (avg. rating: 4.8)


Analysis Details


Fail Suspicious Reviewers

One-Hit Wonders


943 of the 3,114 reviewers have only reviewed this product. This is an excessively large percentage of One-Hit Wonders which may indicate unnatural reviews.

from one-hit wonders

from reviewers with more than one review


3.6
4.1


Take-Back Reviewers


564 of the 3,114 reviewers have had at least one of their past reviews for another product deleted. The Take-Back Reviewers have rated this product an average of 4.3 while the reviewers who don't have any deleted reviews in their history have rated this product an average of 3.9. Based on our statistical modeling, the discrepancy in average rating between these two groups is significant enough to believe that the difference is not due to random chance, and may indicate that there are unnatural reviews.

from take-back reviewers

from reviewers without previously deleted reviews


4.3
3.9


Single-Day Reviewers


448 of the 3,114 reviewers have written multiple reviews but posted all of them on a single day. The Single-Day reviewers have rated this product an average of 4.3 while all other reviewers rated this product an average of 3.9. Based on our statistical modeling, the discrepancy in average rating between these two groups is significant enough to believe that the difference is not due to random chance, and may indicate that there are unnatural reviews.

from single-day reviewers

from non-single-day reviewers


4.3
3.9


Read more about our Suspicious Reviewers test.

Fail Word Count Comparison

  • 39%
  • Have an overrepresented word count

In the graph above, we can see the distribution of review word counts for this product and the expected distribution for this category. We see the following 1 group with a statistically significant greater concentration than what we'd expect to see:In total, we found that 1,216 reviews (or 39%) are within an overrepresented word count group. These reviews have rated this product an average of 4.6, while all other reviews have rated this product an average of 3.5. Based on our statistical modeling, the discrepancy in average rating between these two groups is significant enough to believe that the difference is not due to random chance, and may indicate that there are unnatural reviews.

from reviews with an overrepresented word count

from reviews with a properly represented word count


4.6
3.5


Read more about our Word Count Comparison test.

Fail Overlapping Review History
Does not include products
from the same brand


208 of the 3,114 reviewers have substantial overlapping product review history. These reviewers have rated this product an average of 4.5 while the reviewers who have a more unique product review history rated this product an average of 3.9. Based on our statistical modeling, the discrepancy in average rating between these two groups is significant enough to believe that the difference is not due to random chance, and may indicate that there are unnatural reviews.

from reviewers with substantial overlapping history

from reviewers without a substantial overlapping history


4.5
3.9


Read more about our Overlapping Review History test.

Warn Deleted Reviews

We discovered a total of 4 deleted reviews for this product, with an average rating of 3. Even though deleted reviews don't affect the average rating, the fact that action was taken to delete reviews raises some red flags about the integrity of the reviews for the product as whole.

3.0 average rating of deleted reviews

3.0



Read more about our Deleted Reviews test.

Warn Reviewer Participation

  • 67%
  • From reviewers with an overrepresented participation

We see the following 1 participation group with a statistically significant greater concentration than what we'd expect to see:In total, we found that 2101 reviewers (or 67%) are within an overrepresented participation group. This is an excessively high number of reviewers in overrepresented participation groups.

From reviewers with an overrepresented participation

From reviewers with a properly represented participation


3.8
4.3


Read more about our Reviewer Participation test.

Pass Rating Trend

  • 1%
  • Created over 4 days

We counted 3,114 reviews for this product over the span of 1,270 days, an average of 2.5 reviews per day. If these reviews were created randomly, there would be a 99.9% chance that we would see 9 or fewer reviews on any given day.

However, we see the following 4 days exceeding this threshold:In total, we found that 42 reviews were created on just 4 days. This is within an acceptable range and it does not appear to be significantly affecting the overall rating for this product.

from reviews created on high volume days

from reviews created on normal volume days


4.1
4.0


Read more about our Rating Trend test.

Pass Unverified Purchases

311 of the 3,114 total reviews for this product are unverified purchases. This is within an acceptable range and it does not appear to be significantly affecting the overall rating for this product.

from unverified purchasers

from verified purchases


3.5
4.0


Unverified purchases may be the result of Kindle Unlimited readers, buyers who didn't pay full price, or reviewers who did not purchase the product at Amazon. Read more about our Unverified Purchases test.

Pass Phrase Repetition
  • 0%
  • Used substantial repetitive phrases
0 of the 3,114 total reviews for this product use substantial repetitive phrases between them. This is within an acceptable range and it does not appear to be significantly affecting the overall rating for this product.
Read more about our Phrase Repetition test.

Pass Reviewer Ease
The ease score is the average rating for all reviews that a given reviewer submits. The average ease score for reviewers of this product is 4.1, while the average ease score for reviewers in this category is 4.1.

4.1 Product's Average Ease Score

4.1 Category's Average Ease Score


4.1
4.1


Read more about our Reviewer Ease test.


Pass Brand Repeats

Brand Repeaters


215 of the 3,114 reviewers have reviewed other products for this brand. This is within an acceptable range and it does not appear to be significantly affecting the overall rating for this product.

from Brand Repeaters

from Non-Repeaters


4.4
3.9


Read more about our Brand Repeats test.

Pass Skewed Helpfulness
We examined the average net helpfulness score of negative reviews against the average net helpfulness score of positive reviews. The net helpfulness score is the number of times a review has been marked as helpful minus the number of times a review has been marked as unhelpful. We could not find any statistically significant difference in average net helpfulness score between the negative reviews and positive reviews.

-0.4 average net helpfulness for positive reviews

-1.0 average net helpfulness for negative reviews


Read more about our Skewed Helpfulness test.


Pass Incentivized Reviews
On Oct 3, 2016, Amazon prohibited incentivized reviews, however we still test for them since there are still millions in our dataset.

  • 0%
  • Admitted to receiving an incentive
We didn't detect any reviews that used language indicating they were incentivized.
Read more about our Incentivized Reviews test, or check out our study showing that Incentivized Reviewers are much more likely to leave a positive review.