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Amazon Store Card
More product info From Synchrony Bank

Amazon Reviews for  Amazon Store Card
Rating:
238,665 Ratings
("Ratings" vs. "Reviews")
90% of potentially unnatural reviews removed (why?)
Adjusted:
23,867 Ratings*




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Report Info:

Report Card

Fail Overall Grade
FAIL Deleted Reviews
FAIL Suspicious Reviewers
WARN Rating Trend
WARN Unverified Purchases
WARN Word Count Comparison
WARN Phrase Repetition
PASS Overlapping Review History
PASS Reviewer Ease
PASS Brand Repeats
PASS Incentivized Reviews
N/A Reviewer Participation

Most Trusted Reviews

1/5
I can't find where to pay my friggin bill!!!Sheesh!!!Amazon needs ... [Go to full review]
Dec 18, 2016      
100% TRUST
  • Verified Purchaser
  • Take-Back Reviewer (2 deleted Reviews; avg. rating: 5.0)
  • Critical Reviewer (avg. rating: 4.3)


Least Trusted Reviews

The Amazon store card is so convenient! [Go to full review]
Aug 31, 2016      
0% TRUST
  • Unverified Purchaser
  • Created on a high volume day
  • Overrepresented word count (7 words)
  • Contains repetitive phrases (show)
  • Overlapping Review History: reviewed 1 of 9 top products
  • Overrepresented Participation (posted 8 Reviews)
  • Easy Grader (avg. rating: 4.9)


Analysis Details

Fail Deleted Reviews

We discovered a total of 13,315 deleted Reviews for this product, with an average rating of 4. Even though deleted reviews don't affect the average rating, the fact that action was taken to delete reviews raises some red flags about the integrity of the reviews for the product as whole.

There are a few limitations to keep in mind regarding the Deleted Reviews test:
  1. We don't have a magic ability to collect every single deleted review; we can only identify reviews as deleted if we collect them on one date and then notice they are no longer visible on a subsequent date.
  2. We have no information on reviews that were never published in the first place.
  3. We also don't know why these reviews were removed. It could be action from the platform, personal decision by the review author, part of an entire account closure, even some data error on our part, etc.
Read more about our Deleted Reviews test.

4.0 average rating of deleted reviews

4.0


Show distribution of deleted reviews

Fail Suspicious Reviewers

One-Hit Wonders


Approximately 20% of reviewers have only reviewed this product. The One-Hit Wonders have rated this product an average of 2.3 while the reviewers who have posted more than one review have rated this product an average of 3.6. Based on our statistical modeling, the discrepancy in average rating between these two groups is significant enough to believe that the difference is not due to random chance, and may indicate that there are unnatural reviews.

from one-hit wonders

from reviewers with more than one review


2.3
3.6


Never-Verified Reviewers


Approximately 20% of reviewers have never written a verified purchase review. The Never-Verified Reviewers have rated this product an average of 2.3 while the reviewers who have written at least one verified purchase review rated this product an average of 3.6. Based on our statistical modeling, the discrepancy in average rating between these two groups is significant enough to believe that the difference is not due to random chance, and may indicate that there are unnatural reviews.

from never-verified reviewers

from reviewers with at least one verified purchase review


2.3
3.6


Take-Back Reviewers


Approximately 30% of reviewers have had at least one of their past reviews for another product deleted. While this is more Take-Back Reviewers than we'd expect to see, it does not appear to have a significant impact on the overall rating.

from take-back reviewers

from reviewers without previously deleted reviews


3.2
3.4


Read more about our Suspicious Reviewers test.

Warn Rating Trend
It appears that several reviews were created during just a short period of time.
Read more about our Rating Trend test.

Warn Unverified Purchases

238,665 of the 238,665 total reviews for this product are unverified purchases. This is an excessively large percentage of unverified purchases and it may indicate unnatural reviews.

from unverified purchasers

from verified purchases


3.4
N/A


Unverified purchases may be the result of Kindle Unlimited readers, buyers who didn't pay full price, or reviewers who did not purchase the product at Amazon. Read more about our Unverified Purchases test.

Warn Word Count Comparison

  • ~40%
  • Have an overrepresented word count

In the graph above, we can see the distribution of review word counts for this product and the expected distribution for this category. We see the following 1 group with a statistically significant greater concentration than what we'd expect to see:In total, we found that approximately 40% are within an overrepresented word count group. While this is more reviews from overrepresented word count groups than we'd expect to see, these reviews do not appear to have a significant impact on the overall rating.

from reviews with an overrepresented word count

from reviews with a properly represented word count


3.1
3.5


Read more about our Word Count Comparison test.

Warn Phrase Repetition
Reviews that contain one of these phrases are NOT necessarily devalued; read more about how this test works here.

Common Phrases in Reviews:
~10% of reviews
(3.0/5)
~10% of reviews
(3.0/5)
~10% of reviews
(2.0/5)
Common Phrases in Titles:
~100% of reviews
(3.4/5)
~30% of reviews
(4.0/5)
~20% of reviews
(5.0/5)
~15% of reviews
(1.0/5)
~30% of reviews
(3.0/5)
Show MoreShow Less


Approximately 55% of reviews use substantial repetitive phrases between them. This is an excessively large percentage which may indicate unnatural reviews.

from reviews with substantial repetitive phrases

from reviews without substantial repetitive phrases


3.6
3.1


Read more about our Phrase Repetition test.

Pass Overlapping Review History

Less than approximately 10% of reviewers have substantial overlapping product review history. This is within an acceptable range and it does not appear to be significantly affecting the overall rating for this product.

from reviewers with substantial overlapping history

from reviewers without a substantial overlapping history


4.0
3.3


Read more about our Overlapping Review History test.

Pass Reviewer Ease
The ease score is the average rating for all reviews that a given reviewer submits. The average ease score for reviewers of this product is 3.5, while the average ease score for reviewers in this category is 4.3.

3.5 Product's Average Ease Score

4.3 Category's Average Ease Score


3.5
4.3


Read more about our Reviewer Ease test.


Pass Brand Repeats

Brand Repeaters

We didn't detect a substantial amount of Brand Repeaters.

Pass Incentivized Reviews
On Oct 3, 2016, Amazon prohibited incentivized reviews, however we still test for them since there are still millions in our dataset.

  • <10%
  • Admitted to receiving an incentive
We didn't detect any reviews that used language indicating they were incentivized.
Read more about our Incentivized Reviews test. Check out our study showing that Incentivized Reviewers are much more likely to leave a positive review.

N/A Reviewer Participation
We haven't collected sufficient data to run this test yet. more info