Browser Extensions 



Close

Why is ReviewMeta.com a Must-Have for Amazon Shoppers?


Free Phone Apps

Free Browser Extensions




Hartz Crunch n Clean Dog Biscuit, Small, 24 Oz.
More product info From HARTZ

Amazon Reviews for  Hartz Crunch n Clean Dog Biscuit, Small, 24 Oz.
Rating:
79 Ratings
79 Reviews
("Ratings" vs. "Reviews")
27% of potentially unnatural reviews removed (why?)
Adjusted:
View/Edit Adjustment
Jump to Report Card
Report Info:

Report Card

Pass Overall Grade
FAIL Deleted Reviews
FAIL Unverified Purchases
FAIL Suspicious Reviewers
FAIL Word Count Comparison
FAIL Overlapping Review History
WARN Rating Trend
WARN Phrase Repetition
PASS Reviewer Participation
PASS Reviewer Ease
PASS Brand Repeats
PASS Incentivized Reviews

Most Trusted Reviews

All I can say is that my dogs love these ... [Go to full review]
May 17, 2009      
100% TRUST
  • Verified Purchaser
  • Take-Back Reviewer (3 deleted Reviews; avg. rating: 5.0)
  • Easy Grader (avg. rating: 4.6)


Least Trusted Reviews

My dog was fine and I gave him a Hartz ... [Go to full review]
Sep 3, 2009      
0% TRUST
  • Unverified Purchaser
  • Overrepresented word count (171 words)
  • One-Hit Wonder
  • Never-Verified Reviewer
  • Overrepresented Participation (posted 1 Review)
  • Critical Reviewer (avg. rating: 1.0)


Analysis Details

Fail Deleted Reviews

We discovered a total of 48 deleted Reviews for this product, with an average rating of 4.1. Even though deleted reviews don't affect the average rating, the fact that action was taken to delete reviews raises some red flags about the integrity of the reviews for the product as whole.

There are a few limitations to keep in mind regarding the Deleted Reviews test:
  1. We don't have a magic ability to collect every single deleted review; we can only identify reviews as deleted if we collect them on one date and then notice they are no longer visible on a subsequent date.
  2. We have no information on reviews that were never published in the first place.
  3. We also don't know why these reviews were removed. It could be action from the platform, personal decision by the review author, part of an entire account closure, even some data error on our part, etc.
Read more about our Deleted Reviews test.

4.1 average rating of deleted reviews

4.1


Show distribution of deleted reviews

Fail Unverified Purchases

10 of the 79 total reviews for this product are unverified purchases. The unverified purchasers have rated this product an average of 3.4 while the verified purchasers have rated this product an average of 4.4. Based on our statistical modeling, the discrepancy in average rating between these two groups is significant enough to believe that the difference is not due to random chance, and may indicate that there are unnatural reviews.

from unverified purchasers

from verified purchases


3.4
4.4


Unverified purchases may be the result of Kindle Unlimited readers, buyers who didn't pay full price, or reviewers who did not purchase the product at Amazon. Read more about our Unverified Purchases test.

Fail Suspicious Reviewers

One-Hit Wonders


4 of the 79 reviewers have only reviewed this product. The One-Hit Wonders have rated this product an average of 3.0 while the reviewers who have posted more than one review have rated this product an average of 4.4. Based on our statistical modeling, the discrepancy in average rating between these two groups is significant enough to believe that the difference is not due to random chance, and may indicate that there are unnatural reviews.

from one-hit wonders

from reviewers with more than one review


3.0
4.4


Never-Verified Reviewers


3 of the 79 reviewers have never written a verified purchase review. The Never-Verified Reviewers have rated this product an average of 1.0 while the reviewers who have written at least one verified purchase review rated this product an average of 4.4. Based on our statistical modeling, the discrepancy in average rating between these two groups is significant enough to believe that the difference is not due to random chance, and may indicate that there are unnatural reviews.

from never-verified reviewers

from reviewers with at least one verified purchase review


1.0
4.4


Take-Back Reviewers


33 of the 79 reviewers have had at least one of their past reviews for another product deleted. This is an excessively large percentage of Take-Back Reviewers which may indicate unnatural reviews.

from take-back reviewers

from reviewers without previously deleted reviews


4.1
4.4


Read more about our Suspicious Reviewers test.

Fail Word Count Comparison

  • 16%
  • Have an overrepresented word count

In the graph above, we can see the distribution of review word counts for this product and the expected distribution for this category. We see the following 1 group with a statistically significant greater concentration than what we'd expect to see:In total, we found that 13 reviews (or 16%) are within an overrepresented word count group. These reviews have rated this product an average of 3.7, while all other reviews have rated this product an average of 4.4. Based on our statistical modeling, the discrepancy in average rating between these two groups is significant enough to believe that the difference is not due to random chance, and may indicate that there are unnatural reviews.

from reviews with an overrepresented word count

from reviews with a properly represented word count


3.7
4.4


Read more about our Word Count Comparison test.

Fail Overlapping Review History
Reviewers of this product have ALSO reviewed the following products:

5% also reviewed:
Gas Out Game by Mattel

Does not include products
from the same brand


19 of the 79 reviewers have substantial overlapping product review history. These reviewers have rated this product an average of 3.7 while the reviewers who have a more unique product review history rated this product an average of 4.5. Based on our statistical modeling, the discrepancy in average rating between these two groups is significant enough to believe that the difference is not due to random chance, and may indicate that there are unnatural reviews.

from reviewers with substantial overlapping history

from reviewers without a substantial overlapping history


3.7
4.5


Read more about our Overlapping Review History test.

Warn Rating Trend

  • 14%
  • Created over 5 days

We counted 79 reviews for this product over the span of 2,827 days, an average of 0.0 reviews per day. If these reviews were created randomly, there would be a 99.9% chance that we would see 1 or fewer reviews on any given day.

However, we see the following 5 days exceeding this threshold:In total, we found that 11 reviews were created on just 5 days. Although any days with a larger number of reviews than expected is suspicious, these reviews do not appear to have a significant impact on the overall rating.

from reviews created on high volume days

from reviews created on normal volume days


4.0
4.3


Read more about our Rating Trend test.

Warn Phrase Repetition
Reviews that contain one of these phrases are NOT necessarily devalued; read more about how this test works here.

Common Phrases in Reviews:
5 reviews
3 reviews
3 reviews
2 reviews
2 reviews
3 reviews
3 reviews
2 reviews
Show MoreShow Less
Common Phrases in Titles:
2 reviews
4 reviews
3 reviews
2 reviews
2 reviews
2 reviews
Show MoreShow Less


18 of the 79 total reviews for this product use substantial repetitive phrases between them. While this is more than we'd expect to see, the discrepancy in ratings between the these reviews and reviews without substantial repetitive phrases isn't significant enough to rule out the possibility of it being due to random chance.

from reviews with substantial repetitive phrases

from reviews without substantial repetitive phrases


4.6
4.2


Read more about our Phrase Repetition test.

Pass Reviewer Participation

  • 15%
  • From reviewers with an overrepresented participation

We see the following 1 participation group with a statistically significant greater concentration than what we'd expect to see:In total, we found that 12 reviewers (or 15%) are within an overrepresented participation group. This is within an acceptable range and it does not appear to be significantly affecting the overall rating for this product.

From reviewers with an overrepresented participation

From reviewers with a properly represented participation


4.0
4.3


Read more about our Reviewer Participation test.

Pass Reviewer Ease
The ease score is the average rating for all reviews that a given reviewer submits. The average ease score for reviewers of this product is 4.2, while the average ease score for reviewers in this category is 4.3.

4.2 Product's Average Ease Score

4.3 Category's Average Ease Score


4.2
4.3


Read more about our Reviewer Ease test.


Pass Brand Repeats

Brand Repeaters


2 of the 79 reviewers have reviewed other products for this brand. This is within an acceptable range and it does not appear to be significantly affecting the overall rating for this product.

from Brand Repeaters

from Non-Repeaters


4.5
4.3


Read more about our Brand Repeats test.

Pass Incentivized Reviews
On Oct 3, 2016, Amazon prohibited incentivized reviews, however we still test for them since there are still millions in our dataset.

  • 0%
  • Admitted to receiving an incentive
We didn't detect any reviews that used language indicating they were incentivized.
Read more about our Incentivized Reviews test. Check out our study showing that Incentivized Reviewers are much more likely to leave a positive review.